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About Futureforce University RecruitingOur Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
Job CategoryFixed Term & Temporary
Job DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role: Content Writer Intern
Internship Duration - April/May/July for 8 Weeks
Location - Hyderabad/Bangalore
We're Salesforce, the Customer Company, encouraging the future of business with AI+ Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. Our vibrant and diverse community is crucial to our success, encouraging collaboration, knowledge-sharing, and continuous improvement.
The C360 Apps & Industries Content team is a new and growing global team within the Salesforce product organization, and we create high-impact content across the funnel that fuels business growth. We're looking for highly skilled and experienced content developers with a knack for writing marketing content that drives conversions and is optimized for organic search. Your responsibilities will include conducting thorough research on topics, generating ideas for new content types and formats, using effective language to create content, and finally publishing across mediums with a regular cadence ensuring the highest quality standards. If you're familiar with producing online content, especially for the B2B SaaS world and have an eye for detail, we'd like to meet you. Ultimately, you'll deliver quality content assets that appeal to our audiences, attract customers, boost awareness, and drive conversions and revenue generation.This job requires someone who loves to communicate through content and can utilize a variety of media and formats to get the job done.
Skills Required & Responsibilities:
• Baseline knowledge of the SaaS, Salesforce platform, products, and passion for software and technology solutions.
• Ability to understand and articulate technically complex product offerings and needs of the customers.
• Ability to independently create new source content that is clear, technically accurate, delightful, and useful to Salesforce's customers and prospects.
• Ability to generate and execute innovative "breakout" ideas.
• Skills with a wide variety of technical content authoring tools such as Google Workspace apps, GitHub, Articulate Rise, video editing software, and content formats such as documents and spreadsheets, images, PDFs, MP4s, and more.
• Basic familiarity with HTML/CSS and Web Analytics.
• To work independently to complete multiple projects in a fast-paced and nimble environment globally.
• Ability to collaborate cross-functionally, exerting influence without direct authority.
• Proven ability of critical thinking and show curiosity and ask questions to get to the root of things
• Keep up with digital content trends and courageously try new tools and content
formats based on research to innovate.
• Proactively identify and develop ideas to address gaps in our thinking.
• Experience with corporate marketing and branding, and a clear understanding of marketing strategies and concepts.
• Interpret creative direction, follow brand tone and style guides, and keep a beginner's mind.
• Participate in all necessary internal and external meetings - briefings, status, technical brainstorming sessions, and presentations - with senior leaders
• Excellent English writing and speaking skills with an aptitude to understand the technical details of a product.
• Equivalent degree in Journalism, Liberal arts, Humanities, Literature, Psychology, Sociology etc.
Eligibility Criteria:
- Graduating in 2028 and no active backlogs
- CGPA 7 or above
Modern Tooling Acumen:
Direct experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools. Must be able to effectively guide AI tools to achieve desired outcomes.
Graduates need direct experience using and critically reviewing code and artifacts generated by large language model (LLM) coding assistants and agentic tools. This is a newer requirement; candidates who have actively experimented with and used tools like Gemini, Cursor, or other agent-based frameworks will be stronger candidates.
About Futureforce University Recruiting
Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.
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