At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
This leadership role is responsible for directing all quality assurance and quality systems activities supporting Large Form Assembly (LFA) manufacturing operations. The position partners closely with Operations, Engineering, Supply Chain, and customers to ensure compliance with quality standards, regulatory requirements, and continuous improvement initiatives. The role provides strategic oversight for quality planning, product introduction, customer satisfaction, and business process excellence.
How will you make an impact?As the Quality Director, you will lead the development and execution of world-class quality systems that ensure product reliability, regulatory compliance, and customer satisfaction. You will drive continuous improvement initiatives, strengthen quality culture, and establish scalable processes that support business growth while maintaining the highest standards of operational excellence.
What will you do?- Lead the design, implementation, and maintenance of quality systems, policies, and procedures supporting Large Form Assembly products and operations.
- Establish short- and long-term quality objectives aligned with business strategy and customer requirements.
- Provide leadership and guidance to Quality Managers, Engineers, and quality personnel to ensure organizational effectiveness and compliance.
- Drive collaboration between Quality and cross-functional teams including Operations, Engineering, Manufacturing, and Supply Chain.
- Serve as the primary escalation point for significant quality issues, customer concerns, and nonconformance investigations.
- Develop and maintain quality evaluation, inspection, testing, and control systems in accordance with customer, regulatory, and company requirements.
- Direct internal and external quality audits, oversee corrective and preventive actions (CAPA), and ensure timely closure of identified gaps.
- Utilize statistical analysis and quality methodologies to identify improvement opportunities and reduce the cost of poor quality.
- Ensure compliance with ISO 9001 and other applicable industry, regulatory, and customer-specific standards.
- Lead risk-based quality planning activities for new product introductions and process transfers.
- Review and communicate quality performance metrics, business reports, and quality system effectiveness to senior leadership and customers.
- Partner directly with customers to address requirements, drive issue resolution, and strengthen business relationships.
- Lead continuous improvement initiatives that create sustainable, repeatable, and measurable operational improvements.
- Ensure initial and ongoing validation activities are performed in support of quality and GMP-related systems as applicable.
- Share best practices across sites and support enterprise-wide quality initiatives.
- Perform other duties and responsibilities as assigned.
How will you get here?Minimum Qualifications- Bachelor's degree in Engineering, Manufacturing, Technology, Quality, or a related discipline.
- 10+ years of progressive quality leadership experience within a manufacturing environment.
- Proven experience leading quality organizations, including managers and engineering teams.
- Experience implementing and maintaining quality management systems, audit programs, and corrective action processes.
- Strong understanding of statistical quality methods, root cause analysis, and continuous improvement methodologies.
- Demonstrated ability to influence cross-functional stakeholders and drive organizational change.
- Excellent written, verbal, presentation, and customer-facing communication skills.
Knowledge, Skills, Abilities- Strategic leadership and organizational development capabilities.
- Expertise in quality systems, product quality assurance, and process control methodologies.
- Strong knowledge of ISO 9001 and regulatory compliance requirements.
- Ability to lead quality audits, investigations, and corrective action programs.
- Experience managing customer escalations and complex quality issues.
- Strong analytical and problem-solving skills.
- Proven ability to build high-performing teams and develop talent.
- Effective project management, prioritization, and decision-making abilities.
- Success operating within matrixed and collaborative global organizations.
- Strong interpersonal skills with a focus on teamwork and customer satisfaction.
Preferred Qualifications- Master's degree in Engineering, Technology, Quality, or a related field.
- Large Form Factor (LFF) or Large Form Assembly (LFA) manufacturing experience.
- ASQ certifications such as Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE), or equivalent.
- Experience supporting highly regulated manufacturing environments.
- Demonstrated success leading enterprise-wide quality transformation initiatives.
What Can Jabil Offer You?- A culture focused on innovation, collaboration, and continuous improvement.
- Opportunities to lead high-impact strategic quality initiatives.
- Career growth within a global manufacturing and technology organization.
- Exposure to diverse customers, products, and advanced manufacturing technologies.
- Competitive compensation and comprehensive benefits package.
- The opportunity to make a lasting impact on operational excellence and customer success.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
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