Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The RoleYour RoleAs a Zscaler administrator you are responsible for managing and configuring Zscaler security services, including Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), to ensure secure network access for users by implementing and maintaining policies like URL filtering, threat prevention, and access controls, while also monitoring for security incidents and collaborating with network and security teams to optimize the Zscaler platform within an organization's infrastructure; essentially acting as the primary point of contact for all Zscaler related operations and troubleshooting.
What You Will Do- Manage user and machines access to ZPA
- Manage IdP configurations/ Administrators/ Configure App Connectors
- Maintain User Portal and Browser Access to applications
- Maintain ZPA policies (Access, Timeout, Client Forwarding, Isolation)
- Manage ZIA authentication settings/ IdP configurations/ Administrators
- Maintain hosted pac files/ URL categories/ Certificates
- Configure and maintain SSL Inspection policies
- Configure and maintain URL & Cloud App Control policies
- Configure and maintain File Type Control policies
- Manage ZDX "Standard"
- Support Mobile Connector Portal
Your Future at Kyndryl At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers - including new wireless and 5G technologies - not yet adopted by most companies.
Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise• 6+ years of experience focused on network support, configuration, and implementation
• 6+ years of experience in core switching, routing, MPLS, and firewalls
• Networking and security architecture and engineering support experience across local, regional, and global domains
• Ability to effectively execute multiple IT projects and deadlines with limited supervision
Preferred Technical and Professional Experience • Application Centric Infrastructure (ACI) deployment and data center experience
• Experience with design and implementing Software Defined Network (SDN) and large complex networks
• Experience with protocols and technologies such as, BDP, OSPF, MP-FBP EVPN, VXLAN, or VPC
Being YouThe "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.
What You Can ExpectYour career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.
From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.
Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
