5 jobs for "Service Delivery Technician"

Job Description Summary
Job Description Summary
Own the project control activity globally and drive consistent functional specifications and common global processes for projects implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Description

Role Purpose

Technical Leader is responsible for the technical leadership and technical execution governance of Protection & Control projects across the full project lifecycle. The role acts as the primary technical authority for the project, ensuring alignment between customer requirements, technical solution, engineering execution, testing and delivery.

Key Interfaces

• Project Manager

• System Engineers across CCS, DCS and Consulting

• Drafting, Manufacturing / MU, Field Service and other support functions

• Customers, subcontractors and internal stakeholders

Key Responsibilities

• Lead the technical kick-off, technical clarification and scope alignment with customer requirements, tendering inputs and project risk matrix.

• Own the review of technical specifications versus the offered solution and define the technical baseline for execution.

• Define and approve the main technical solution, including architecture, schematics, system and IED configuration, major hardware definition / BOM decisions, network / ports definition and master file approach.

• Own the internal technical documentation plan, technical deliverables strategy and engineering schedule for the project.

• Coordinate engineering execution across disciplines and subcontractors, ensuring consistency of technical outputs and timely resolution of interfaces.

• Define and document pre-FAT and FAT protocols, validation approach and technical readiness criteria.

• Track customer technical inputs, internal engineering inputs, technical comments resolution and technical deliverables submission.

• Lead technical quality discussions, technical non-conformities follow-up and escalation of risks affecting delivery, quality, cost or schedule.

• Coordinate technical preparation of pre-FAT, FAT and SAT handover, including snag list definition, closure follow-up and technical transfer to Field Service.

• Act as technical reference point for the project team, support problem resolution and drive standardization, lessons learned and continuous improvement.

• Support capability development through mentoring, technical guidance and knowledge transfer inside the team.

Qualifications / Requirements

• Degree in Electrical Engineering, Electronic Engineering or similar technical discipline.

• Solid experience in Protection & Control, Substation Automation or equivalent engineering environment.

• Strong understanding of substation solutions, communication protocols and system integration concepts.

• Ability to lead technical discussions with customers and coordinate multi-disciplinary engineering activities.

• Strong problem-solving, prioritization and communication skills in a complex project environment.

• Good command of English; additional languages valued depending on project scope.

Simple delta versus legacy wording

• Formalizes technical accountability already exercised in complex projects.

• Clarifies separation between PM coordination and TL technical ownership.

• Makes technical governance, validation and cross-discipline coordination explicit.

Additional Information

Relocation Assistance Provided: No

About GE Vernova

GE Vernova is helping change the world. Be part a team driven by purpose, fueled by challenge, and united in shaping the future of energy, every day.

Size: 10,000+ employees
Industry: Engineering

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