At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Your role in the teamWe are seeking a Senior Identity & Access Management (IAM) Engineer to support and enhance enterprise access management platforms that secure critical applications and digital services across the organization. This role will serve as a lead responsible for designing, configuring, implementing, and supporting commercial IAM solutions while partnering with business and technology teams to deliver secure, scalable access management capabilities.
The ideal candidate will have strong experience with web access management and identity platforms such as IBM Verify Identity Access, IBM Verify Access, IBM Security Access Manager (ISAM), PingOne Advanced Identity Cloud (PAIC), Ping Access, PingFederate, PingAM, or similar enterprise IAM technologies. This individual will play a key role in product strategy, solution design, vendor management, application integrations, troubleshooting, testing, issue resolution, and mentoring team members.
Key responsibilities:- Support and guide the design, configuration, enhancement, and support of enterprise Identity and Access Management solutions, with a focus on vended access management platforms.
- Develop technical and functional designs that address complex business requirements, application access needs, and security objectives.
- Configure, develop within, and maintain IAM platforms that support authentication, authorization, single sign-on (SSO), federation, and access control capabilities.
- Partner with business stakeholders, security teams, infrastructure teams, application owners, and vendor support teams to deliver secure access management solutions.
- Contribute to product planning by creating, refining, and guiding user stories for complex features, including coaching team members who may be learning the platform or process.
- Facilitate feature review sessions for complex business issues and requirements, document key decisions, and ensure alignment across business and technical teams.
- Create functional designs using moderate technical skills to address complex business processes, product features, and application integration needs.
- Support the planning, execution, and review of module, integration, and system testing for assigned features and product stories.
- Manage issues, blockers, defects, and implementation risks through resolution for assigned features and product stories.
- Review and validate new vendor release features, assess impact, and identify opportunities to improve platform capability and reliability.
- Use vendor defect resolution processes, support tools, product documentation, and developer groups to troubleshoot issues and influence future product direction.
- Evaluate proposed vendor software products and enhancements in alignment with strategic corporate direction, platform standards, and vendor roadmaps.
- Provide knowledge and support for resolving technology issues across multiple business areas and application processes.
- Serve as a subject matter expert for access management processes, vended IAM platforms, and related application integrations.
- Provide training, mentoring, and knowledge sharing to strengthen team capability and bench strength.
- Develop and maintain technical documentation, process documentation, support procedures, and implementation guidance.
Essential Skills:- All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.
- A minimum of 3 years of experience implementing, configuring, administering, or supporting enterprise Identity and Access Management (IAM) solutions, or equivalent.
- Hands-on experience with one or more enterprise web access management or IAM platforms, such as IBM Verify Identity Access (IVIA), IBM Verify Access, IBM Security Access Manager (ISAM), IBM Verify Access Appliance or related earlier versions, Okta, ForgeRock, PingOne Advanced Identity Cloud (PAIC), Ping Access, PingFederate, PingAM, or similar vended access management tools. (Or Equivalent)
- Experience implementing and supporting single sign-on (SSO), federation, and access management solutions for enterprise applications.
- Experience writing automation scripts to complete the integration mapping automation using scripting languages, such as JavaScript, Python, Groovy, YAML or PowerShell.
- Knowledge of common identity and access standards and protocols, including SAML, OAuth, OpenID Connect (OIDC), and federation concepts.
Desirable Skills:- Experience supporting large enterprise IAM or access management environments.
- Experience with cloud-based identity platforms, SaaS application integrations, or hybrid identity environments.
- Knowledge of directory services such as Active Directory, LDAP, or related identity stores.
- Experience with API security, access gateways, reverse proxies, policy configuration, or application onboarding for access management platforms.
- Familiarity with Identity Governance Administration (IGA), Privileged Access Management (PAM), adaptive authentication, multi-factor authentication (MFA), or related security technologies.
- Experience evaluating vendor roadmaps, testing new release features, and recommending platform enhancements.
- Relevant identity, security, cloud, or vendor certifications.
- Experience in creating technical documentation, operational procedures, training materials, or platform standards.
Supervisory Responsibilities:This role does not have supervisory responsibilities.
Job Posting End Date: Monday 16th November 2026 (11:59pm)#LI-TR3#LI-RemoteSkillsIdentity Access Management (IAM), IT Automation, Management Tools, Security Management, Single Sign-On (SSO), Technical Designs, Technical Documents, Troubleshooting
Shape the Future of Insurance with Cutting-Edge Tech and a People-First CultureWhy join us?Allstate NI is proud to be Allstate's European Digital Centre of Excellence, a hub for innovation and engineering excellence. We're recent winners of Best Place to Work in IT (100+ employees) and Best Use of Cloud Services at the Belfast Telegraph IT Awards, and we've been recognised for our community and sustainability impact with Platinum in the Northern Ireland Environmental Benchmarking Survey.
We're a product-driven, cloud-first organisation delivering real outcomes through modern technology, a digital product-centric talent model, and a culture rooted in engineering excellence. Our teams work in cross-functional structures, guided by an outcome-based delivery approach that accelerates speed, agility, and value.
We also invest in you. At Allstate NI, your career growth matters. You'll have access to our Continuous Learning Hub, designed to support skills development and professional advancement through tailored learning paths, certifications, and mentoring opportunities. Whether you're deepening technical expertise or exploring leadership roles, we provide the tools and support to help you thrive.
What do you get in return?As well as receiving a competitive annual salary, our reward package includes:
- Corporate bonus scheme
- Pension scheme
- Annual performance-related pay reviews
- Life assurance and income protection
- Flexible working options
- Hybrid working
- Private medical and dental insurance
- Access to an employee assistance programme
- Discounted gym membership
- Two paid volunteering days each year
- Cycle to work scheme
Be part of a high-performing, socially responsible organisation where your work has purpose, and your growth is supported every step of the way.
