Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we're the largest and fastest-growing automotive marketplace, and we've been profitable for over 15 years.
What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus-our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview CarGurus is seeking a highly strategic and experienced individual to join our team as a Senior Dealer Performance Partner. In this elevated role, you will serve as a trusted advisor to high-value CarGurus customers, helping them unlock the full potential of CarGurus' products and services. Beyond training and coaching, you will influence dealership strategy, industry thought leadership, and directly impact account growth and adoption through consultative expertise.
This is asenior, high-visibility role that combines deep knowledge of dealership operations, executive-level engagement, and the creation of industry-leading materials and programs to elevate both dealer success and CarGurus' market presence.
What you'll do - Lead in-market events, dealer conferences, and workshops to showcase CarGurus' value proposition and best practices at scale, connecting with our customers at their level.
- Deliver internal and external training and programs on dealership operations, strategy, and CarGurus product and software implementation, upskilling both dealer and internal account teams.
- Serve as a subject-matter expert across all CarGurus products, translating deep technical knowledge into actionable dealer strategies and training sessions.
- Partner with executives internally and externally to guide account strategy, strengthen relationships, inform the product roadmap, and influence business decisions.
- Develop net-new expert-level resources, playbooks, and materials to enhance the customer experience, expand offerings, and deepen dealer engagement.
- Drive measurable results in dealer adoption, ROI, and account growth through a consultative and strategic approach.
- Gather and synthesize dealer feedback, market insights, and adoption trends, presenting findings to CarGurus leadership to inform product roadmap and go-to-market strategies.
- Collaborate cross-functionally with Product, Marketing, Sales, and Customer Success teams to share insights, deliver presentations, and execute strategic initiatives across the organization.
What you'll bring - Extensive experience (7+ years preferred) in dealership operations, sales, F&I, BDC/Internet departments, or automotive consulting.
- Ability to travel nationwide, representing CarGurus at events, dealer sites, and conferences, up to 75% of the time.
- Exceptional public speaking, presentation, and facilitation skills for large and small audiences, both internally and externally.
- Deep understanding of dealership operations and strategy, with the ability to connect, train, coach, and advise dealers on business outcomes.
- Skilled at creating high-impact materials and programs that elevate internal teams and dealer partners.
- Comfortable engaging with executives and decision-makers, building credibility and influencing strategic direction.
- Data-driven, with the ability to measure program impact, analyze trends, and make actionable recommendations.
- Self-motivated, autonomous, and able to navigate ambiguity while managing multiple priorities.
- Proven ability to balance cross-functional stakeholder needs, deliver exceptional dealer experiences, and foster long-term relationships.
If you are passionate about shaping the future of automotive retail, driving meaningful dealer success, and influencing strategic initiatives, we invite you to apply!
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Position Pay Range
$111,000 - $139,000 USD
Working at CarGurus We reward our Gurus' curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate.
We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential-starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That's why we hope you'll apply even if you don't check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
