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About the role and team As an Account Coordinator, you will be the analytical engine and operational backbone supporting our largest strategic partners. Working in Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. This isn't administrative support; it's about turning complex data into actionable insights that help our partners grow.
The pace is fast, and the stakes are high, as you will bridge the gap between digital strategy and real-world execution. You'll need to stay adaptable and resilient, balancing deep-dive data analysis with cross-functional collaboration to unblock growth. If you are energized by the challenge of solving messy problems and have the grit to own your work from a SQL query to a business outcome, this is where you'll grow.
What you'll do - Build and maintain the operational foundation for merchant accounts, ensuring seamless setup, accurate documentation, and efficient troubleshooting.
- Unblock growth by collaborating cross-functionally with operations, marketing, and catalog teams to implement data-backed strategies that increase basket size and ROI.
- Lead comprehensive business reviews that evaluate financial performance, marketing impact, and customer satisfaction to drive long-term partner retention.
- Manage the \"messiness\" of daily operations, from resolving data discrepancies and app visibility issues to overseeing essential administrative tasks like invoicing.
- Influence partner success by translating raw metrics into clear, persuasive stories that help Account Managers and merchants make smarter business decisions.
- Navigate complex datasets using SQL and Excel to identify performance trends, pain points, and growth opportunities for strategic retail partners.
Basic Qualifications - 1+ years of professional experience in commercial, retail, or operational roles (e.g., consulting, retail, consumer goods).
- Bachelor's degree in Accounting, Business, or a related field.
- Proficiency in SQL and Excel is required.
- English proficiency (written and spoken).
Preferred Qualifications - Experience managing multiple partner accounts in a fast-paced or tech environment.
- Demonstrated ability to translate complex data into visually appealing presentations and actionable insights.
- Experience working with CRM tools like Salesforce to manage daily sales activities.
- Knowledge of commercial excellence principles within the retail or grocery sector.
Ready to Ride? This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
