35 jobs for "Retail Engagement Supervisor"

DESCRIPTION:

Duties: Partner with business to create audiences for Marketing & Servicing communications through multiple channels including owned, paid media and non-digital campaigns. Support acquisition and engagement across credit card, Auto, Retail, Home Lending and Payments. Define, size, and execute on audiences. Collaborate with business partners by leveraging analytics and data insights to improve campaign performance. Develop and manage customer attributes and research new data elements for insights. Produce data validations on campaign populations to ensure marketing requirements are met. Identify correlations and trends in data and communicate impacts that could affect results of the campaign. Participate in quality code reviews and identify issues and errors for correction or improvement. Recognize and implement ideas for global process improvements to increase department efficiency. Represent the Audience Management area in technical meetings with IT and other areas. Mentor new and more junior Audience Management resources.

QUALIFICATIONS:

Minimum education and experience required: Master's degree in Business Analytics, Statistics, Mathematics, Information Systems, Computer Science, or related field of study plus 1 year of experience in the job offered or as Quant Analytics, Logistic Engineer, Data Scientist, Logistic Coordinator, or related occupation. The employer will alternatively accept a Bachelor's degree in Business Analytics, Statistics, Mathematics, Information Systems, Computer Science, or related field of study plus 3 years of experience in the job offered or as Quant Analytics, Logistic Engineer, Data Scientist, Logistic Coordinator, or related occupation.

Skills Required: This position requires experience with the following: Combining data from different tables using SAS Data Step and SQL JOIN operations; Manipulating data using SAS procedures including Proc Freq, Proc Format, Proc Sort, Proc SQL, and Proc Summary, as well as SAS data step programming; Designing database structures for transactions and reporting; set up primary/foreign keys, unique constraints, and indexes; Writing and optimizing SQL and stored procedures using CTEs, window functions, and partitioning to apply business rules and run data quality checks; Extracting data from databases, flat files, and external APIs using SAS and SQL; Cleaning and pre-processing raw data to ensure accuracy and consistency; Integrating data from multiple sources to create data sets for analysis; Administering key based authentication using PuTTY for secure access to Linux and Unix servers; Transferring files for controlled movement of extracts, logs, and deployment artifacts between environments; Automating routine operations with core utilities for parsing log files and validating data extracts; Overseeing processes and jobs, file permissions, and scheduled tasks across environments; Writing startup scripts and environment profiles to standardize variables, library paths, and credentials management using key stores; Implementing job dependencies and conditions such as success, failure, or done; Building fault tolerant schedules with retries, on ice and on hold, and notification handlers; Performing ad hoc reruns and backfills with audit notes; Monitoring job via status dashboards and logs; Analyzing runtimes to identify bottlenecks and optimize batch chains; Developing parameterized Bash scripts to orchestrate end to end ETL flows, fetch inputs, archive outputs, emit structured logs, and run SQL via sqlplus, bteq, and db2cli; Parallelizing independent steps to reduce wall clock time for data loads; Conducting analysis with Excel using Querying and joins, Subqueries and CTEs, Aggregation, Window and analytic functions, Conditional and null handling, String and text functions, Date and time functions, Numeric and type conversion, Set operations, DML, DDL and physical design, Performance and tuning, and Temporary and utility objects.

Job Location: 8181 Communications Pkwy, Plano, TX 75024.

Full-Time.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

About JPMorgan Chase

We know our people are our strongest asset. You will never stop learning here, and we will learn with, invest in and support you along the way.

Size: 10,000+ employees
Industry: Financial Services

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