Join a team where your analytics leadership helps shape how we grow and engage our credit card customers. You'll work with partners across marketing and product to turn complex data into clear actions, strengthen measurement, and improve customer experiences.
As a Quantitative Analytics Vice President at JPMorganChase within the Credit Card Data and Analytics team, you will lead the delivery of analytics and insights that inform digital marketing strategy, customer journeys, segmentation, and targeting. You will partner with cross-functional stakeholders, leverage large-scale data, and translate findings into measurable business outcomes through clear storytelling and strong execution.
Job responsibilities - Build and maintain strong partnerships across the organization to understand marketing objectives and business requirements
- Lead development of repeatable solutions to source, combine, and structure data for customer behavior analytics, campaign measurement, and reporting
- Analyze customer journeys, digital engagement, and campaign performance to identify actionable insights and optimization opportunities
- Design and enhance customer segmentation and targeting strategies to improve marketing effectiveness
- Present insights and recommendations to senior stakeholders through clear written and verbal communication to influence strategy and investment decisions
- Partner with analytics and non-analytics teams to enable cross-functional learning and shared understanding of performance drivers
- Champion data and analytics best practices across marketing to improve consistency, governance, and adoption
- Translate business needs into scalable data and measurement models that support long-term marketing solutions
- Promote data quality and reduce redundancy by applying best practices in data modeling and documentation
Required qualifications, capabilities and skills - Master's degree in a quantitative field (e.g., statistics, economics, marketing analytics, mathematics, engineering, computer science, or related discipline)
- 6+ years of applied experience in marketing analytics (e.g., digital analytics, campaign measurement, customer insights)
- 6+ years of hands-on experience across analytics tools and languages (e.g., Snowflake, Alteryx, SAS, Tableau, Python, Excel), including work with large-scale data environments
- Strong SQL skills and experience working with large databases and building repeatable reporting/measurement solutions
- Experience using cloud-based data platforms, including Amazon Web Services (AWS)
- Proven ability to communicate complex analyses in a compelling, concise way for senior business stakeholders
- Deep knowledge of quantitative methods used in marketing analytics, including segmentation, targeting, and digital measurement
- Demonstrated ability to frame ambiguous business questions, develop an analytic approach, and drive execution through to measurable outcomes
Preferred qualifications, capabilities and skills - Experience in financial services, particularly credit card marketing analytics
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
