Infosys is seeking a
Kinaxis Rapid Response Techno-Functional Consultant, with exposure to supply chain planning applications and with exposure to technology and administration. The selected candidate should be able to address user issues, resolve technical problems, manage tickets, product service requests and perform needed configuration updates. The selected candidate will interact with customer process consultants and SME's, perform root cause analysis where required and improve processes. They will need experience supporting enterprise supply chain planning applications, including on-premises system administration, application development, integrations, and technical operations.
The selected candidate should also be able to administer Maestro environments, develop workbooks and scripts, troubleshoot data integrations, and perform configuration updates. The candidate should be able to collaborate with infrastructure and database teams when needed.
Required Qualifications: - Location for this position isAnywhere in the US. This position may require travel to client/project location.
- In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R. §120.15. U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- Experience in Kinaxis SCM modules.
- Experience with issue resolution, root cause identification and analysis, also be able to recommend solution to complex issues.
- Have an understanding of software engineering practices and various business processes.
- Kinaxis Administration Level 1 (Admin 1) certification required. Candidates must provide verifiable proof of certification.
- Hands-on experience administering Kinaxis Maestro / RapidResponse, including users, security, permissions, application configuration, and system maintenance.
- Experience developing and troubleshooting Maestro workbooks, worksheets, queries, scripts, dashboards, and automation.
- Experience resolving production incidents, performing root-cause analysis, and supporting application updates and deployments.
- Understanding of Maestro data loads, integrations, application dependencies, and enterprise software development practices.
- Ability to work independently, troubleshoot complex technical issues, and communicate effectively with customers and technical teams.
Preferred Qualifications: - Experience and understanding of the manufacturing domain
- Excellent verbal and written communication skills
- Experience and desire to work closely with customers.
- Experience administering Kinaxis Maestro in an on-premises environment.
- Experience supporting REST APIs, Bulk APIs, ETL processes, ERP interfaces, and data integration troubleshooting.
- Knowledge of SQL, database connectivity, database maintenance, backup, and recovery.
- Experience with Windows Server, IIS, Windows services, SSL/TLS certificates, PowerShell, and network troubleshooting.
Estimated annual compensation range for this role will be as follows:In CA / CO / IL / MA / MD / MN / NJ / NY / VA / VT / WA: $73,000 to $102,200In Washington, DC: $66,100 to $100,200Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
