10 jobs for "Product Support Specialist I (Merchant Care)"

Infosys is seeking a Lead Consultant PLM Teamcenter experienced AMS specialist. Your role is to manage , support, system maintenance and monitoring of PLM Teamcenter, troubleshoot the issues and contribute to their resolutions. Should have deep technical knowledge of Siemens Teamcenter, problem solving skills and experience in AMS, Customizations and configurations, user support within complex environments

Required Qualifications:
Candidate can be located anywhere in the US. This position will require travel to project locations.
Bachelor's degree or foreign equivalent required from an accredited institutionin Mechanical / Computer Science/ Information Systems Management or related field required. . Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Minimum 7 years of experience
4+ years of experience in Siemens Teamcenter development/customization
Strong hands-on experience with Teamcenter ITK development using C/C++
Hands-on experience with BMIDE configuration and customization
Experience with Teamcenter SOA framework and APIs
Experience developing or customizing Teamcenter Active Workspace
Good understanding of Teamcenter architecture and data model
Experience with Teamcenter workflows, handlers, preferences, ACL/Access Manager, queries, and business rules
Knowledge of Teamcenter modules such as:
Product Structure / BOM Management
Change Management
Workflow Management
Document Management
Configuration Management
Programming experience with C/C++, Java, JavaScript/TypeScript, as applicable to the Teamcenter solution
Working knowledge of XML, JSON, SQL and REST/Web Services
Experience troubleshooting Teamcenter application and customization issues
Experience with source-control tools such as Git
Understanding of software development lifecycle, unit testing, deployment, and production-support practices
Candidates must be willing to work in rotational shifts, as the role involves 24/7 support coverage.

In order to comply with legal requirements, this role is limited to "U.S. persons" as defined by 22 C.F.R. §120.15.U.S. persons include U.S. citizens, U.S. Lawful Permanent Residents, and certain refugees and asylees.

Preferred Qualifications:
Teamcenter RAC customization
NX / NX Manager or other CAD integration experience
Experience integrating Teamcenter with SAP/ERP/MES systems
Experience with T4S/T4x
Teamcenter Dispatcher experience
Exposure to PLMXML, data migration, and bulk data loading
Shell or Python scripting knowledge
Exposure to Teamcenter upgrades and migration projects
CI/CD experience for Teamcenter deployments

The job entails sitting as well as working at a computer for extended periods of time.
Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Estimated annual compensation range for this role will be as follows:
In CA/ WA/NY/CO/MD/IL/MN/NJ: $94,000 to $131,600
In Washington, DC: $85,700 to $124,600

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:-
• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Infosys

https://www.infosys.com

Size: 10,000+ employees
Industry: Consulting

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