Ignite your passion for product innovation by supporting customer-centric development and shaping the future of Open Banking at Chase.
As a Senior Product Associate within Open Banking, you will leverage user research, data analytics, and cross-functional collaboration to deliver and optimize products that empower customers to manage their finances and access holistic views of their data. You will play a key role in driving product enhancements, supporting regulatory requirements, and contributing to the growth of Open Banking solutions.
Job responsibilities - Partner with Product Managers to identify new Open Banking product opportunities through user research, market analysis, and customer feedback.
- Support the end-to-end product lifecycle, including planning, execution, and ongoing optimization of Open Banking features and use cases (e.g., Payments, data aggregation).
- Collect and analyze user research, journey mapping, and market trends to inform the strategic product roadmap.
- Collaborate closely with engineering, design, data, and other product teams to deliver high-quality Open Banking solutions.
- Analyze, track, and evaluate product metrics, including time, cost, and quality targets across the product development lifecycle.
- Support the preparation of reports and presentations for senior management on product performance and enhancements.
- Consider upstream and downstream implications of new product features on the overall customer experience.
Required qualifications, capabilities, and skills - 3+ years of experience in product management or a relevant domain area.
- Proficient knowledge of the product development lifecycle, including discovery, requirements definition, and delivery.
- Experience leveraging user research and data analytics to inform product decisions.
- Strong written and verbal communication skills; ability to write clear requirements and user stories.
- Collaborative mindset and experience working with cross-functional teams.
- Developing knowledge of data analytics, APIs, and data literacy.
- Commitment and self-motivation suitable to a fast-paced, innovative team.
Preferred qualifications, capabilities, and skills - Experience within Digital Banking, Fintech, Payments, or Lending preferred.
- Experience with Open Banking products, APIs, or regulated financial products.
Note: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire. ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
