The J.P. Morgan Wealth Management (USWM) business is focused on helping investors achieve their long-term financial goals and is comprised of the Chase wealth management business, J.P. Morgan Advisors, Personal Advisors and Self-Directed - our digital investing platform. The combined business has ~$600 billion in Assets Under Management and ~5,000 advisors located across 3,500 branches and 20 offices.
As a Custom Lending Specialist within JP Morgan Chase Wealth Management, you will serve as a trusted, solutions-oriented lending expert and the primary point of contact for Financial Advisors, ultra-high net-worth clients, and Market Leadership. In this high-impact, fast-paced role, you will design and deliver custom lending solutions across commercial real estate (CRE), unsecured lending, restricted stock and concentrated equity-related financing, and other tailored specialty structures-helping some of the firm's largest advisors and clients execute complex liquidity and financing objectives with excellence. You will implement and steward credit strategies that reflect clients' unique circumstances, balance sheet complexity, and broader wealth-management goals. Leveraging a platform that integrates wealth management, valuation, and transaction expertise, you will develop specialty financing solutions for clients seeking to extract liquidity from illiquid or complex assets, while maintaining a strong focus on disciplined risk management, best-in-class execution, and an exceptional client experience. In addition to delivering seamless execution of new lending requests, you will originate and expand business, deepen existing relationships, and champion the full suite of JP Morgan Wealth Management lending capabilities. You will also elevate advisor confidence and effectiveness through consultative guidance-helping teams proactively identify opportunities where thoughtful credit structuring can unlock growth, enhance client outcomes, and strengthen long-term relationships. Collaboration sits at the center of this position. You will partner closely with internal stakeholders to navigate structuring, underwriting, execution, and ongoing servicing needs; resolve production, quality, and escalated client service or risk-related issues; and continuously improve operating rigor. Given the pace of innovation in this business, you will be at the forefront of shaping specialty lending within Wealth Management-driving sustained growth, raising the bar on service, and setting new standards for performance. This is a distinctive opportunity for a strategic, client-focused professional to deliver visible, lasting impact-on the business, on advisors' ability to serve their clients, and on the financial lives of some of the most sophisticated households we support.
Job responsibilities - Serve as the primary point of contact for Financial Advisors and Market Leadership, providing expert guidance on JPMorganChase lending products and bespoke credit solutions across CRE, unsecured, restricted stock/concentrated equity, and other tailored structures.
- Identify, qualify, and drive lending opportunities with Advisors by delivering consultative recommendations aligned to credit policies, risk appetite, and client objectives, enabling clear and informed decision-making.
- Design and advance credit strategies tailored to ultra-high net-worth clients' unique circumstances-balancing liquidity needs, asset complexity, and broader wealth goals with disciplined underwriting and prudent risk management.
- Demonstrate decisive judgment by making thoughtful, timely decisions in high-volume, ambiguous, and time-sensitive situations, consistently optimizing outcomes for clients, Advisors, and the firm.
- Coordinate end-to-end execution of new lending requests-partnering with internal underwriting/credit, product, and operations teams to ensure efficient structuring, documentation progression, and a high-quality client experience.
- Support the Service Team to ensure seamless processing and responsiveness, proactively addressing bottlenecks, exceptions, and escalations to maintain best-in-class service standards.
- Champion awareness and adoption of lending capabilities, equipping Advisors with talking points, positioning, and solution pathways to deepen relationships and expand the firm's lending footprint with core clients.
- Maintain current expertise on lending products, market dynamics, and relevant regulatory/compliance requirements; serve as a trusted resource for Advisors and clients on structuring considerations and policy parameters.
- Collaborate across functional partners (credit risk, legal, operations, product, and leadership) to deliver operational excellence, manage escalations, and improve client outcomes.
- Contribute to strategic initiatives and projects focused on productivity, controls/compliance, process improvement, and product enhancements-helping evolve the platform and strengthen the business.
Required qualifications, capabilities, and skills - Minimum of 10 years of financial services experience
- Valid and active Securities Industry Essential Series 7 & Series 66 licenses (63/65), or successfully obtain within 120 days from start date as a condition of employment and NMLS registration
- Experience with lending in a wealth management division across mortgage, margin, and or securities based lending
- Strong partnership and people skills; collaborate with people across all levels of the organization (analyst to MD)
- Exceptional analytical, written, and presentation skills; must be articulate and able to speak comfortably to large groups
- Organizational and project management skills; proven ability to manage multiple priorities
- Must be able to demonstrate flexibility and adaptability and ability to work under pressure
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
ABOUT USChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAMOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.
