Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com
An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:
- TIME 100 Most Influential Companies (2023, 2026)
- Fortune Change the World (2024)
- CNBC Disruptor 50 List (2022, 2023, 2024)
- Fortune Best Workplaces for Millennials (2024)
- Fortune Best Workplaces in Health Care (2024)
- Fast Company Most Innovative Companies (2020, 2023)
- Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
About the Role
Maven is looking for an experienced and dynamic Head of Consultant Relations to lead our efforts in building and maintaining strategic partnerships with healthcare benefit brokers and consultants. The ideal candidate will have a proven track record in the healthcare benefits industry, exceptional relationship-building skills and a deep understanding of the benefits consulting landscape. This role will lead a team of consultant relations professionals and will drive initiatives to enhance our market presence and strengthen our partnerships.
In this role, you will act as a vital liaison between the consultant community and Maven, driving new commercial opportunities and ensuring that insights and feedback from our partners directly inform our strategies and initiatives. This position requires close collaboration with our Growth, Client Success, and Marketing teams to align partnership efforts with overall business goals. The VP will be instrumental in identifying new opportunities, addressing challenges, and enhancing the value we provide to our partners.
Our ideal candidate is a well-connected growth leader with an extensive network of relationships within the broker/consultant channel. They have a proven track record of leveraging these connections to drive successful commercial results. This individual will bring a strategic mindset, exceptional communication skills, and a deep understanding of the dynamics of the benefits consulting landscape. Their ability to foster strong, mutually beneficial relationships will be crucial to our mission of expanding our market presence and delivering superior value to our clients and partners.
What You’ll Do:
- Strategic Partnership Development:
- Develop and cultivate relationships with key healthcare practice and consultant leaders across national and regional consulting firms.
- Develop and implement a comprehensive partnership strategy to increase commercial opportunities through the consultant/broker channel.
- Collaborate with internal stakeholders to align partnership efforts with business objectives and goals.
- Team Leadership and Development
- Lead, mentor and develop a team of consultant relation professionals
- Foster a high performance culture, ensuring team members have the necessary skills, resources and support to succeed
- Set clear goals, expectations and performance metrics for the team, conducting regular evaluations and providing constructive feedback
- Relationship Management:
- Serve as the primary point of contact for all consultant relations.
- Maintain strong, ongoing relationships with existing partners and develop new relationships to expand our network.
- Conduct regular meetings, presentations, and training sessions with partners to ensure mutual understanding and alignment.
- Market Insights and Analysis:
- Stay abreast of industry trends, market conditions, and competitive landscape.
- Provide insights and feedback to internal teams to inform product development, marketing strategies, and sales tactics.
- Monitor partner performance and develop strategies to optimize collaboration and outcomes.
What You’ll Bring:
- Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field; advanced degree preferred.
- Minimum of 10 years of experience in the healthcare benefits industry, with significant experience in benefits consulting.
- Proven track record of developing and managing strategic partnerships with healthcare benefits brokers and consultants.
- Exceptional relationship-building, negotiation, and communication skills.
- Strong strategic thinking and analytical abilities, with a focus on driving business growth and value.
- Ability to work collaboratively across functions and influence stakeholders at all levels of the organization.
- Highly motivated, results-oriented, and capable of managing multiple priorities in a fast-paced environment.
- Willingness to travel as needed to support partnership initiatives.
The base salary range for this role is $196,000 - $230,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
This role requires active work authorization in the US.
Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits That Work For You
Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
- Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
- Whole-self care through wellness partnerships
- Hybrid work, in office meals, and work together days
- 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
- Annual professional development stipend and access to a personal career coach through Maven for Mavens
- 401K matching for US-based employees, with immediate vesting
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.
