Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
The community you will join:
Airbnb is seeking a Communications Intern to join the Italy Communications team for a full-time, 12-month internship.
The Communications team at Airbnb is responsible for telling our story around the world. Whether we are briefing press on inspiring travel trends, highlighting unique experiences led by local hosts, or explaining how travel on our platform benefits local families and communities, we are the voice of Airbnb on a broad range of topics.
We're a fast growing and high energy team with a passion for people, places and great stories. If you'd like to be part of one of the world's greatest communications teams, come tell us your story.
The difference you will make:
You’ll support our consumer communications manager on Press relations and influencer campaigns.
Press Office:
- Assist in the creation of press releases and press kits, including storytelling ideation, coordinating with agencies to format materials into press kits, drafting press releases, and developing additional supporting creative assets.
- Coordinate with agency partners on local communication initiatives, media plans, strategic announcements, and other media-related topics.
- Overview internal reporting workflows such as populating weekly reports for Italy, and keeping the communication calendars up-to-date.
- Generate reports by analyzing KPIs from internal monitoring tools.
Project Management:
- Project management planning: ability to support in creating and maintaining one-pagers, Google Slides, Excel sheets and reports to track activities for various communication initiatives.
- Manage the publishing of newsroom posts for the Italian communications team.
- Oversee calendar invitations for the Italian communications team.
- Assist in organizing press conferences & media events.
Influencers:
- Assist in coordinating with agencies for organizing trips / events for influencers.
- Learning about reporting on influencers campaigns.
A typical day:
As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel. You can expect to:
- Update the weekly communications calendar and project tracking tools.
- Review internal media monitoring tools to compile reports and analyze brand and competitor social media for insights.
- Create and update slide decks, documents, and compile editorial press pitches and Newsroom posts.
- Support discussions with agencies, draft releases, emails to partners, or other project-related content under senior consumer manager supervision.
- Participate in and support internal coordination meetings with other functions and departments.
- Analyze social media performance for brand and influencer partners, prepare metrics and reports, and assist in talent consultant needs, team coordination, and scheduling meetings.
- Actively participate in and contribute to the Communications and broader Airbnb community
Your expertise:
- Enrolled in the last year of a University or a Masters degree program in a related field (Communications, Public Relations)
- Fluent (written and spoken) in English and Italian with C1 level proficiency
- Excellent written and verbal communication skills
- Strong attention to detail and ability to multitask
- Proficient in Google Suite and social media platforms
- Capable of working independently and collaboratively in a fast-paced, multitasking environment.
- Basic knowledge of the Italian media landscape
- Ability to maintain enthusiasm and composure in demanding situations.
- Passion for communications and keeping up with industry trends
- Previous internship experience in Public Relations or Communications
Nice to Haves:
- Experience in PR and media relations, e.g. agency or editorial or journalistic experience.
- An international outlook and passion for travel
Your location:
Due to the nature of this position, the successful applicant will need to be based in Milan, Italy to be able to conduct their work. Interns can expect to work from the office on specific dates as agreed upon by the hiring manager. Additional in-person attendance for team meetings or offsites may be required as needed. Please note we are unable to provide relocation or visa sponsorship for this position.
Please submit all application materials in English.
How We'll Take Care of You:
The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for benefits and Employee Travel Credits.
Italy Annual Pay Range€20.000—€20.000 EUR
Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
