As an AI/Machine Learning Governance Lead at JPMorgan Chase within the Commercial & Investment Bank's Digital, Data and Artificial Intelligence organization, you will help set and execute the governance framework that enables responsible adoption of artificial intelligence, machine learning, and generative AI. You will partner closely with risk, legal, compliance, and technology stakeholders to translate policy into clear processes, controls, and scalable tooling. You will drive transparency through executive reporting and ensure the organization is prepared for audit, regulatory, and client requests.
Job responsibilities:
- - Support the definition and adoption of the in-business analytics ownership operating model, including clear roles, responsibilities, and decision rights across stakeholders
- - Act as the primary point of contact for the business, guiding their use cases through the AI/ML Lifecycle and providing clear, customer-service-style support across multiple communication channels.
- - Develop deep expertise and in-depth knowledge across a select portfolio of AI/ML initiatives and projects within the CIB, partnering with business stakeholders at all levels to identify common patterns, themes and streamline solutions.
- - Maintain, continuously improve, and remain proficient in AI/ML governance documentation (procedures, charters, operating models, and job aids), and effectively apply it to day-to-day responsibilities; manage periodic reviews and refresh cycles to keep materials current. Partner with risk, legal, compliance, data and technology stakeholders to assess impacts of new policies, standards, and procedures, and translate requirements into actionable implementation plans
- - Coordinate and drive end-to-end execution of Commercial & Investment Bank-wide rollout plans, including communications, milestones, dependencies, and adoption tracking
- - Partner with controls management to identify, document, and monitor artificial intelligence and machine learning risks, issues, and actions through established governance forums
- - Serve as a liaison and quality control point for audit, regulatory, and client inquiries, ensuring responses are accurate, consistent, and supported by evidence
- - Enhance and streamline governance by helping define and execute the strategic roadmap for governance tooling, including requirements definition and process standardization
- - Facilitate working sessions and stakeholder forums to drive alignment, resolve blockers, and promote consistent best practices across lines of business
Required qualifications, capabilities and skills:
- - 5+ years of applied experience in one or more of the following areas: Audit, Controls, Compliance, Risk or Technical Product Management.
- - Experience delivering or governing artificial intelligence, machine learning, and generative AI solutions within financial services or other highly regulated environment
- - Strong analytical and interpersonal skills with the ability to translate complex requirements into practical processes and controls, while operating effectively and collaborating across a fast-moving, evolving environment.
- - Analytical and problem-solving skills with the ability to assess novel use cases against evolving policy and regulatory expectations
- - Experience partnering with technology, legal, compliance, and business stakeholders to operationalize governance requirements
- - Proven ability to influence across teams, build consensus, and drive adoption without direct authority
- - Strong project management and attention to detail with the ability to manage multiple concurrent initiatives and deadlines, adapt to shifting priorities, and clearly communicate status.
Preferred qualifications, capabilities and skills:
- - Formal training or certification in AI/ML governance concepts
- - Strong understanding of machine learning lifecycle, model validation concepts, and emerging generative AI/LLM risk considerations
- - Familiarity with data governance, third-party/vendor risk management, and technology audit practices
- - Working knowledge of AI/ML tools, platforms, and techniques (e.g., LLMs, agentic AI) sufficient to engage credibly with technical teams
ABOUT USJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMJ.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
