11,449 jobs for "Service Team Lead"

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

Do you love keeping things running smoothly and being the person others count on to get things done? Are you energized by variety, comfortable wearing multiple hats, and motivated by supporting both people and programs at scale? Do you enjoy building deep expertise while navigating new and different challenges every day? If so, this might be the perfect fit.

We are hiring multiple Administrative Assistants to join the ASE Operations Admin team within Apple Services Engineering (ASE). Our team's mission is simple but powerful: we collaboratively support internal and external customers, helping them to maximize their efficiency while streamlining processes and keeping teams engaged. In these roles, you will provide essential support to senior leaders across ASE - including Directors and Senior Managers spanning a range of engineering, programs, and operations functions. You will also play a key operational role across programs, events, and day-to-day logistics. These are dynamic, multi-faceted positions in a fast-paced environment - requiring the ability to anticipate needs, think critically, and offer solutions with a high level of integrity and professionalism. We're looking for collaborative team members with a friendly work style who are well-organized, proactive, and thrive in an environment where no two days look exactly alike.

Description

As a member of the ASE Operations Admin team, you will be responsible for managing scheduling, organizational logistics, budget oversight, and operational support across multiple functional areas of ASE. You will partner closely with senior leaders and cross-functional teams, supporting ASE organizations across our Cupertino and Seattle locations. Responsibilities will naturally shift based on leadership needs, organizational priorities, event cycles, and team dynamics.

Executive & Leadership Support

* Provide calendar management and scheduling support for senior-level leadership, coordinating meetings, conference calls, and logistics across multiple time zones

* Manage domestic and international travel arrangements, including flights, hotels, and ground transportation

* Serve as a trusted point of contact for team communications, logistics, and escalations, exercising sound judgment and discretion at all times

* Provide backup support for other admins across the ASE team as needed

Building & Facilities Support

* Oversee space planning, manage facility needs, and ensure office supplies and equipment are available

* Handle building access and related site logistics

* Coordinate IS&T support and maintain office equipment such as printers and shared resources

* Work closely with administrative teams at other locations to align on processes, procedures, and cross-site coordination

Fiscal Planning & Procurement

* Apply knowledge of Apple finance policies to manage internal and external orders, ensuring compliance and efficiency

* Process and track purchasing using P-card, eApproval workflows, and other procurement systems

* Manage expense reconciliation and coordinate vendor orders including office materials and supplies

Program & Event Operations

* Coordinate logistics for events, workshops, and programs - including room bookings, catering, vendor management, and on-site coordination

* Manage ordering and inter-office shipping of materials and program resources

* Support overall operational readiness for learning programs, team events, and leadership visits across locations

Preferred Qualifications

Experience supporting multiple managers or directors simultaneously across different teams or functions

Proficiency with Apple tools including iCal, Keynote, Mail, eApproval, and other macOS-based systems

Experience with Quip, Box, Confluence, or similar collaboration and document management platforms

Familiarity with event operations, training coordination, or program logistics

Experience working with vendors for materials ordering, reprographics, or office supply management

Capable of influencing others with a calming presence, while ensuring tasks are handled efficiently and accurately

Curious, adaptable, and a dedicated problem solver who thrives on shifting priorities

Prior experience in a technology company or similarly fast-paced corporate environment is a plus

Strong organizational skills with exceptional attention to detail, accuracy, and follow-through

Ability to manage competing priorities and remain composed in a fast-paced, dynamic environment

A self-starter with strong judgment, capable of making effective decisions and knowing when to escalate

Minimum Qualifications

2+ years of experience as an Administrative Assistant, supporting senior-level management in a corporate or professional environment or comparable experience

Demonstrated ability to handle sensitive and confidential information with discretion and integrity

Experience coordinating logistics such as room bookings, catering, shipping, or event support

Comfortable working with purchasing, expense reconciliation, or P-card processes

A Bachelor's degree, Associate's degree (AA), or equivalent practical experience

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $37.42 and $65.24/hr, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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