Restaurant365 is transforming how restaurants run their businesses. Today, we help more than 50,000 restaurant locations manage their finances, operations, and people. As AI changes what's possible, we're reimagining how restaurant back offices operate—automating routine work, helping teams make better decisions, and giving restaurant leaders more time to focus on growing their businesses.
We're transforming how we work, too. AI is changing how we build products, solve problems, and deliver results for our customers. We're embracing new ways of working, moving faster, and creating opportunities for our people to make a greater impact.
At Restaurant365, our culture is built on ownership, collaboration, and continuous improvement. We believe in challenging ourselves, learning every day, and working together to achieve great results. We're looking for people who are curious, take initiative, and want to grow while helping shape the future of an industry.
This role bridges the gap between what gets built and what the organization actually uses. The role designs and runs enterprise AI adoption programs, activates the AI fluency framework, leads internal communications and storytelling, and ensures every significant AI capability launch has a coordinated enablement and adoption plan.
This is a People Team role. It does not own AI architecture, tooling, security, enterprise AI portfolio prioritization, or workforce strategy decisions.
Partners closely with: Enterprise Technology, Performance & Capability, People Analytics, Total Rewards, Communications, PBPs, and functional leaders
How you'll add value:
AI Adoption Programs
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Design and execute company-wide AI adoption programs, including office hours, lunch and learns, use-case spotlights, adoption challenges, champions, and self-serve resources.
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Own the AI Champions Program, including defining the champion role, recruiting cross-functional representatives, providing onboarding and ongoing enablement, facilitating regular community sessions, and creating feedback loops that surface use cases, adoption barriers, and business needs to People and Enterprise Technology.
AI Fluency Development
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Leads AI-enabled improvements and coaches others on best practices, driving AI adoption, fluency, and measurable business impact across R365.
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Partner with Performance & Capability to activate R365’s AI fluency framework through role-based development content, learning pathways, manager toolkits, and practical use cases.
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Partner with Talent Solutions and Enterprise Technology to curate, define, and build role-based AI training paths that develop deeper technical capabilities across R365, including appropriate progression for employees, champions, and technical practitioners.
AI Accelerator Bonus Program
Internal Communications and Storytelling
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Own the internal AI communications cadence, including what is being built, what is available, what is working, and what employees should do next.
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Develop AI win stories, use-case spotlights, adoption updates, release communications, and leadership narratives.
Enterprise Technology Partnership
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Ensure major AI launches include coordinated training, communications, support, and adoption measurement.
Program Management and Change Leadership
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Manage a portfolio of AI adoption, fluency, communications, and recognition initiatives from design through execution.
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Maintain integrated plans, milestones, risks, dependencies, and stakeholder communications.
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Influence leaders and employees across Sales, CS, R&D, Finance, People, and other functions without relying on direct authority.
What you'll need to be successful in this role:
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8+ years of experience in change management, organizational effectiveness, learning and development, communications, transformation, strategy, or program management.
Sufficient technical literacy to understand AI capabilities, limitations, and responsible-use considerations without being a technologist or developer.
Eagerness to use AI in your daily work and to bring your team along, backed by hands-on experience, a good sense of what generative AI can and can't do, and the judgment to verify its outputs.
A track record of building AI skills in others and making AI part of how a team gets work done.
Year-One Success Measures
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A consistent internal AI communications cadence is operating, with employees clear on available tools, use cases, and support resources.
R365 Team Member Benefits & Perks
- Competitive compensation package
- Ability to work remote or hybrid
- Comprehensive medical benefits
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
Why join our amazing team?
- We're a community that prides itself in creating innovative solutions and producing quality work
- Our product is the secret ingredient that makes a real difference to restaurants nationwide
- The open concept work environment that we've created is causal, collaborative, and cultivates communication
This role is hybrid, balancing flexibility with the value of in-person collaboration. To support connection, partnership, and team effectiveness, employees are expected to work onsite each Tuesday and Wednesday.
Internal Employees - R365 is committed to growing talent from within. If you see a role that excites you and you meet the qualifications, we encourage you to apply -regardless of your current location or work arrangement. Reach out to your People Business Partner if you have questions.
DYN365, Inc d/b/a Restaurant365 is an equal opportunity employer.
