3,325 jobs for "Manager Customer Engineer"

At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Imagine what you could do here!

Description
As a Technical Program Manager for iPad, you will play a pivotal role in bringing Apple's innovative products to life by overseeing end-to-end manufacturing and production engineering processes. You will collaborate closely with cross-functional design teams and external vendors to optimize production efficiency, ensure uncompromising product quality, and drive continuous process improvements from new product engineering builds through mass production. If you thrive in a dynamic environment and are passionate about scaling complex manufacturing operations, this role offers an exciting opportunity to make a global impact.","responsibilities":"Responsible for all aspects of manufacturing process, including maintenance of assembly and testing process consistency, process mapping, data correlation, as well as the capability for failure analysis on the yield hitters and reliability issues from process perspectives, and post-ramp qualification and new process implementation.
Work together with the design team and vendors to drive for product solutions, increase line efficiency and control product quality.
Take ownership of sustaining production engineering to ensure production line is ready in terms of facilities, equipment, process and capacity so that production plan can be met.
Engagement in new product engineering builds, assist in reviewing production process and fixtures from manufacturing perspectives, capable of fixing hot issues is a plus.
Performs and implements the strategic direction, goals, objectives and key measurement systems to ensure the business goals are met. Primary metrics include: process and yield goals, supervise and audit product quality across all yield and audit points, ensure adequate controls and product integrity are set in place.
Develops, implements, and maintains policies, procedures and control systems for each functional area. Acts as a bridge for technical issues when required between Apple engineering team and the vendors. Provides input into global process, test, quality, BOM Management as systems are enhanced or upgraded.

Preferred Qualifications

Testing background or mechanical working experience is preferable.
Familiar with mobile devices' knowledge is preferable.
Excellent interpersonal and communication skill with capability to work independently and under pressure.
Highly motivated and able to drive issues across cultures.
Excellent problem solver, using structured problem solving methodology to assign root cause, plus develop and implement corrective and preventative actions.
Knowledge of AI or ML adapt to manufacturing is a plus.

Minimum Qualifications
Bachelor's degree in EE or ME.
Understand precise assembly processes, such as electrically conductive adhesive or glue applications.
Good spoken and written English with proficient Mandarin.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile