3,092 jobs for "Customer Support Manager"

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

In Places, we don't sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and forward-thinking group that manages Appleʼs workplaces and workplace services. We develop and run Appleʼs global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

The Global Design and Construction team is a collaborative, program-wide organization responsible for delivering mission-critical data center construction projects. You'll be working with fellow project managers, engineers, and program leaders, to contribute to a broad portfolio of new data center construction and major capital upgrades.

Description

As the Data Center Construction Project Manager, you will handle all aspects of development for some of the most innovative and energy efficient data centers in the world! This position will support a portfolio within our US based data center campuses. The role requires close coordination with project partners from various teams including Real Estate, Legal, Design, EH&S (Environment Health and Safety), Energy, Construction, Network and Operations to bring our projects to fruition.

You will lead multiple projects including equipment upgrades and modifications within live data center production environments in parallel with new construction efforts.

The Data Center Construction PM will have:
• Excellent planning, analytical, organization and problem solving skills.
• Ability to gracefully adjust to meet changing circumstances such as reassignment of project priority, implementation of design improvements/upgrades, and customer needs.
• Ability to provide useful input on design and constructability.
• Proficient and effective verbal and written communication skills.
• Ability to establish and maintain close working relationships with management, colleagues, team members, internal and external partners/vendors.","responsibilities":"Professionally represent Apple's interest at all meetings with consultants, General Contractors GCs, and suppliers.

Meet with internal strategic engineering groups, operations and business units to determine detailed project requirements.

Driving both internal and external partners to meet deadlines as the need arises per the project delivery schedule.

Build and maintain project budgets including securing internal approvals for capital funding.

Preferred Qualifications

Ability to lead General Contractors (GCs) to include competitive bidding and negotiation.

Experience in reviewing and commenting on contracts and terms and conditions as it pertains to costing and deliverables for a project or scope.

Experience with reviewing all proposals and change order requests from the consultants, General Contractor, suppliers, and subcontractors. Prepare and present comparative cost analysis.

Prior management and oversight of commissioning agents with experience in reviewing sequence of operations and test scripts.

Minimum Qualifications

8+ years demonstrated ability as a data center (mission-critical, critical facilities, Hyperscale, Semiconductor or similar) construction project manager

Experience leading and supporting the architects, engineers, and other specialty consultants from initial programming to construction completion.

Degree in Construction Management, Engineering or related field, or equivalent job-related experience

Background experience in data center/commercial/industrial construction to include MEP- mechanical, electrical, process piping, plumbing building systems, tenant improvement, site work and ground up construction.

Skilled in reading design and construction drawings for all fields.

Experience with utility infrastructure, including construction and coordination of local utilities to site.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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