2,354 jobs for "Learning Operations Lead"

Responsibilities

The high-performing Global Monetization Strategy & Operations organization provides business critical insights using data analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

The System Strategy & Operations team under Global Monetization Strategy & Operations is responsible for standardizing processes, driving product adoption, user satisfaction and loyalty of our transaction platform, building relationships with regional cross-functional teams, managing market voice, and influencing the Product team with market feedback & insights.

About This Position
The System Strategy & Operations team is seeking a Global Product Operations Manager Intern to join us. The role will focus on client incentive systems and processes. You will work with the product team, sales and clients, finance team and other cross-functional teams to develop and activate the client incentive system. The ideal candidate must demonstrate strong global business acumen, a passion & vision for transaction systems, strong digital advertising and product positioning skillsets, exhibit excellent problem solving & analytical mindset and communication skills, be able to thrive in an ambiguous environment and have strong leadership to drive impact across xFn teams for the business.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Successful candidates must be able to commit to an onboarding date in 2026 Fall. Please state your availability and graduation date clearly in your resume.

Responsibilities:
- System Operations & Execution: Assist in the end-to-end operation of the client incentive system and the monthly settlement/payout process to ensure timing and accuracy.
- Data Analysis & Quality Assurance: Help verify and audit incentive calculation results; identify data anomalies or calculation gaps under the guidance of mentors.
- Requirements Gathering: Support the team in translating Latam regional business needs into system product requirements; assist in writing product requirement documents (PRDs).
- User Enablement & Adoption: Help drive the adoption of incentive tools and dashboards among key users (Sales, Clients, Finance) by creating training materials, marketing content, and sales enablement documentation.
- Issue Resolution: Act as a key contact point to address daily system queries from both internal sales representatives and external clients, explaining calculation logic clearly.
- Dashboarding: Support the building and maintenance of client incentive BI dashboards to visualize key metrics for regional teams.

Qualifications

Minimum Qualifications:
- Bachelor's or Master's degree in progress (preferably in Business Analytics, Computer Science, Information Systems, Finance, or related fields).
- Excellent communication and presentation skills; ability to simplify complex messages for different audiences; A fast learner with a strong sense of ownership; comfortable working in a fast-paced, cross-functional, and multicultural environment.
- Can commit to at least 3 days per week for a minimum of 6 months
- Proficiency in Chinese and English is required to collaborate with global partners and key stakeholders based in Mandarin-speaking markets, where Mandarin is a primary working language.

Preferred Qualifications:
- Prior internship experience in product operations, data analysis, or business operations is preferred.
- Strong analytical skills; proficiency in SQL is highly preferred; experience with BI tools (e.g., Tableau, Power BI) or programming languages (Python, R) is a strong plus.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's or Master's degree in progress (preferably in Business Analytics, Computer Science, Information Systems, Finance, or related fields).
- Excellent communication and presentation skills; ability to simplify complex messages for different audiences; A fast learner with a strong sense of ownership; comfortable working in a fast-paced, cross-functional, and multicultural environment.
- Can commit to at least 3 days per week for a minimum of 6 months
- Proficiency in Chinese and English is required to collaborate with global partners and key stakeholders based in Mandarin-speaking markets, where Mandarin is a primary working language.

Preferred Qualifications:
- Prior internship experience in product operations, data analysis, or business operations is preferred.
- Strong analytical skills; proficiency in SQL is highly preferred; experience with BI tools (e.g., Tableau, Power BI) or programming languages (Python, R) is a strong plus.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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Perks and Benefits

Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- On-Site Gym
- Long-Term Disability
- Short-Term Disability
- Virtual Fitness Classes
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(k) With Company Matching
- Performance Bonus
- Company Equity
Office Life and Perks
- Casual Dress
- Snacks
- On-Site Cafeteria
- Holiday Events
- Company Outings
- Some Meals Provided
- Happy Hours
- Pet-Friendly Office
Professional Development
- Promote from Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity And Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)