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Apple

Hardware Reliability Engineer - Mac System Reliability

Austin, TX$184,700 – $324,800Posted 25 days ago

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Apple is seeking a Reliability Engineer to join our Mac Hardware Reliability team!

In this role, you'll collaborate with diverse hardware teams to ensure our products are not only durable and reliable, but also built to exceed expectations. From early concepts to field returns, you'll lead cross-functional teams, design innovative reliability tests, and drive continuous product improvements.

At Apple, we don't just follow industry standards-we push beyond them. We value creative problem-solving, dynamic thinking, and the ability to quickly adapt to new technical challenges. If you're excited about tackling tough problems and shaping the future of amazing products, we'd love to have you on board!

Description

As a System Reliability Engineer, you will play a key role in shaping our products, ensuring longevity by design. You will be responsible for characterizing product usage patterns, translating them into controlled lab tests, and coordinating timely design validation efforts. With these results, you will collaborate through design iterations ensuring our products meet high standards for customer experience.

You bring exceptional problem-solving skills and technical expertise, including:

- A deep understanding of material and device properties (mechanical, electrical, optical, thermal) and the underlying physics

- Proficiency in statistical data analysis and clear reporting, providing design risk assessments and guiding product improvements

- Strong theoretical knowledge in physical failure analysis techniques, such as SEM/EDX/X-Ray and other characterization techniques

- Proven ability to develop new reliability test procedures, create detailed test plans, and analyze results to assess design risks

Additional strengths that will set you apart:

- Excellent communication skills, both written and verbal

- Sharp attention to detail

- Confidence in presenting test results and risk assessments to cross-functional and leadership teams

- Ability to manage multiple projects simultaneously

- Capability to perform tests and troubleshoot issues independently

- Openness to take on new tasks

- A proactive, can-do attitude, with a passion for working alongside an amazing team and innovative products","responsibilities":"Identifying high-risk failure modes early in the design process and working closely with design engineering teams to mitigate risks.

Create new reliability tests based on the physics of failure and anticipated user behavior and deployment environment, ensuring our systems meet the highest standards.

Develop and deliver critical test equipment and specifications, and collaborate with vendors to meet testing deadlines.

Support failure analysis efforts, offering design recommendations based on your evaluation of test data to drive continuous product improvements.

Preferred Qualifications

M.S. or PhD in Materials Science, Mechanical Engineering, Electrical Engineering, or an equivalent field

Statistical experience such as Weibull, JMP, or familiarity with accelerated test models

Familiar with Failure Analysis techniques (Optical Microscopy, X-ray/CT, Scanning Electron Microscopy/Energy Dispersive Spectroscopy, etc.), and the ability to use failure analysis methodology to derive a root cause of failure

Collaborative attitude and ability to cross-functionally work effectively

Ability to travel internationally without restriction (up to 10%)

Minimum Qualifications

Bachelor's Degree in technical field ( mechanical engineering, materials engineering, electrical engineering, physics or related fields) with 7+ years of industry experience

Good written and verbal English communication skills. Ability to effectively communicate through email, WebEx, and phone

Ability to make clear and concise slides and presentations through keynote, excel, etc.

Strong attention to detail and curiosity of how technologies work

Able to use basic productivity apps such as email, web browser, calendar, WebEx/Zoom, spreadsheet, keynote/ppt, etc.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $184,700 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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