147 jobs for "Customer Experience Associate"

Eaton's ES AMER ESS division is currently seeking a Team Lead - Daylight (4x10's) to join our brand new team in Jonesville, SC! This Team Lead will support an area in our plant right now based on the business need at the time. We are looking for motivated individuals who enjoy leading and coaching others who are ready to grow with our new plant as we begin production.

This is a daylight position that will work a 4 x 10 schedule from 5 am - 3:30 pm, Monday - Thursday. Initially, the hours may be 7 am - 3 pm, Monday - Friday as we begin plant operations. Overtime may exceed these hours and be mandatory at times.

The hourly range for this position is $29-$32.00 per hour.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

This position offers a sign-on bonus of $1,000*, less applicable withholding.
*Bonus terms:
• Bonuses are only applicable to specific job types and shifts; additional terms and conditions may apply.
• Associates must be employed at the time of the payout.
• Bonuses will be payable in two installments: $500, less applicable withholding will be paid after three (3) months of employment and the remaining $500, less applicable withholding will be paid after nine (9) months of employment.

Why work at Eaton? Below are a few of the outstanding benefits we offer:
• Competitive Pay
• Benefits start on day one!
• Vacation time
• Retirement benefits
• Paid Parental Leave
• Educational Assistance Program, Employee Discounts, and many more!

What you'll do:

The Team Leader performs duties in the areas of planning, controlling, and motivating the efforts of team members to meet customer requirements/order rates, ensuring that the lean production process is running as designed, and applying continuous improvement of the process to meet safety, quality, delivery, and cost goals. They use a process to track and follow-up on actual accomplishments of assigned tasks, exhibits intense commitment to focus on explicitly defining processes, and disciplined adherence to the Standard Work for Team Leaders. They work under the guidance of the Team Supervisor exercising initiative and independent judgement as needed.

In this function, you will:
• Lead a team of hourly personnel in a specific work cell/area to fulfill customer requirements/order rates to produce quality products in a safe and timely manner following standard work designed for the value stream.
• Complete timely and accurate Control board updates.
• Coordinate/ provide training to new employees.
• Align resources, people, and work; lead the team start-up meetings, and conduct floor check production start-up.
• Oversee shift change coordination including leading a tier-one meeting with team members, conduct standard walks with supervisor/ manager ensuring standardized work in Team Members area.
• Ensure smooth transition of workflow and assignments between shifts, which includes coordination and effective communication w/team lead relieving or being relieved.
• Keep the supervisor/manager informed of issues affecting production; reviewing prior shift's/day's production-tracking documents to understand and take required actions on misses and other issues, completing daily assignments, and verifying execution of the Team Members work assignment.
• Create preventative actions to meet specific safety and environmental goals and ensure that 6S events are being conducted regularly.
• Take ownership to lead, set direction for change and improvements, and inform management of any continuous improvement ideas and suggestions.
• Operate an overhead/jib crane up to 25+ tons when needed.
• Assist in production when necessary and is responsible for ensuring operators are trained in powered industrial vehicle and/or Crane/Hoist training along with all areas of the value stream they work in
• Participate in lean production projects to support the continuous improvement processes.
• Complete other duties as assigned.

Qualifications:

Required (Basic) Qualifications:
• High School Diploma or GED (General Education Degree) equivalent from an accredited institution.
• Minimum of two (2) years manufacturing experience
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• No relocation benefit is offered for this position. Only candidates within a 50-mile radius of the work location will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:
• Associate degree from an accredited institution.
• Minimum of one (1) year manufacturing experience in a lean manufacturing environment
• Minimum of one (1) year of leadership experience in a lean manufacturing environment

• Minimum of one (1) year of assembly experience

Skills:

• Proficient in Microsoft applications (Word, Excel, PowerPoint); preferred knowledge of SAP
• Ability to adapt to a flexible work schedule.
• Ability to operate an overhead crane up to 25+ tons.
• Effective written and oral communication skills required, and a demonstrated ability to influence others to achieve specific goals.
• Ability to work overtime when required.
• Ability to lift up to 50 LBS; bend, twist, grab, reach, stand, walk, push, pull, use both hands to lift and lower materials, and perform all other essential duties with or without reasonable accommodations.

#LI-SK1

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

About Eaton

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.

Size: 10,000+ employees
Industry: Engineering

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