2,134 jobs for "Operational Excellence Manager"

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Global Markets delivers a wide range of securities products and services, powerful sales and trading capabilities and deep risk management expertise across asset classes. Closely aligned with GCIB's client-managed groups, Global Markets product specialists anticipate and meet the needs of more than 13,000 clients across 13 time zones and six continents.

(Global Markets Operations) & Fixed Income Change Group assists Global Markets businesses to deliver Front-to-Back process and technology solutions. Act as a change agent, manage a variety of value-driven initiatives at every phase of the project lifecycle. Projects execute strategies at a functional / business level. Team also draws up test cases to emulate scenarios & carry out tests in test environment to compare actual results with expected & mark it as Pass/Fail to verify proper functioning of system. Significant critical business assessments to build business case for change are also core to the team.

Job Description

As part of the Bank of America GMO (Global Markets Operations) & Fixed income Change Group, the incumbent will be an integral part of a multi-disciplinary team whose mandate will be to deliver industry leading Front-to-Back process and technology solutions. Acting as a change agent, he/she will manage a variety of value-driven initiatives at every phase of the project life cycle. Use his/her knowledge of processes and best practices within technology (application integration / application development), Finance/Middle-Office Operations and project management to assist in identification, assessment, and resolution of complex issues/problems. Assist in executing the enterprise-wide direction for GMO Trade Control and Fixed Income Change functions. As a member in the group, he/she will support front-to-back integration and change initiatives and be accountable for driving change and executing successful implementations.

Responsibilities

As a member of Change & Project management team within Global Markets Operations and Fixed Income change team, responsibilities will include the following:

Candidate will have the opportunity to manage medium to large sized change projects within the Trade Control and Securities Operations focusing on business analysis, E2E project management, test planning and management.

Will be expected to liaise with project/business to understand and document business requirements, create test plan, plan and support testing.

Partner closely with Trade Control, Finance, Operations, COO teams, Trading Desks & Technology partners to understand business processes and related technology solutions/workflows within Global Markets to support in Business activities like.

Business Enablement Initiatives

Legal Entity infrastructure build out

Industry Initiated Change build

Regulatory Change rollout

UAT for Key Initiatives

BAU Issues Management/Bug Fixes

Automation initiatives - AI and tech automations

Drive Issue resolution by escalating and mitigating any project risks, dependencies and issues ensuring no negative impact on the project timelines.

Conduct deep dives/process reviews to identify and drive continuous improvement strategy for Global Fixed Income Securities Operations. Challenge current processes and identify inherent risks and enhancement opportunities.

Reports on a program of projects with varying levels of complexity often involving multiple internal and external constituents and matrix of partners. Ensure transparency to key stakeholders, sponsors and champion.

Driving routines with Trade Control teams and Securities Operations teams across regions to report progress on BOW, upcoming priorities, risks and benefits.

Knowledge of Project Planning tools as MS Project/Jira/PPRT or similar suites is a bonus.

Knowledge of Middle office, Settlements and Reconciliation systems within GFIO will be an added advantage

Preparation and execute test scripts and scenarios for execution of UAT Testing

Raise defects with the technology team for any issues observed while performing UAT/POC/SIT.

Collate and provide business requirements from Securities operations to technology and change management teams.

Understand the end-to-end impact of the project on operations and strategic initiatives across Global Market Operations.

Requirements

Education: MBA from a reputed institute / Postgraduate in Finance / Economics from a reputed institute.

Certifications If any: Preferably PMP, Business Analysis

Experience Range: 6 to 12 yrs

Foundational skills: Project Management, strong domain knowledge on Fixed Income products - Bonds, Repos, & Derivatives, Stakeholder Management, Excellent communication

Desired skills: Testing skills, Techno-functional expertise

Work Timings: 12.30 to 21.30 IST

Job Location: Hyderabad

About Merrill

https://www.ml.com/

Size: 10,000+ employees
Industry: Financial Services

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