1,909 jobs for "Customer Service Rep"

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

***Starting pay: $ 33.17 hourly***

This role pays a $2500 Sign-On Bonus

***Shift is a 12-hour Days shift - 2/2/3, 645am to 8pm***

JOB SUMMARY

Provides the highest level of expertise required to service, repair and "return-to-operation" molds that are actively engaged in producing quality products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains customer satisfaction by maintaining and directing the maintenance of molds and ancillary equipment used in producing product.
• Ensures the quality fabrication and maintenance of injection molds, dies jigs, fixtures and other devices used in furthering production of the customers' parts.
• Enhances team efficiency by training and directing less experienced mold repair personnel.
• Oversees and performs preventive maintenance on molds and on mold performance tracking the maintenance with accurate and timely documentation.
• Provides process improvement recommendations and forecasts any potential quality or production issues from tooling lead.
• Runs all manual shop equipment as required.
• Troubleshoots and analyzes problems before any repairs are initiated.
• Supports production by repairing, adjusting and maintaining all forms of equipment used in the production process.
• Supplies expertise and direct action in modifying molds to produce a superior quality product.
• Maintains stock inventories by ensuring the proper levels of component parts are available at all times for tooling repair.
• Improves the efficiency and accuracy of molded products by the documenting reasons for mold repairs and solutions to prevent future manufacturing interruptions.
• May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS AND KNOWLEDGE REQUIREMENTS

• Industry and Plastics Mold Knowledge
• Problem Solving/Trouble Shooting
• Detail Oriented
• Master Craftsmen Ability
• Responsiveness
• Team Participation Skills
• Training/Mentoring Skills
• Ability to Operate All Manual Mold Shop Equipment and Machines

EDUCATION AND MINIMUM REQUIREMENTS

• Journeyman Toolmaker certifications highly preferred; or equivalent bench experience
• Ability to read and interpret blueprints/CAD-CAM
• 8 + years minimum experience performing PMs, troubleshooting and precision repairs to injection molds
• Bench experience with surface grinding and polishing under 40 power scopes
• Or equivalent combination of certifications and bench experience

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, genetic information, veteran status, or any other characteristic protected by law.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Accommodation Statement

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

About Jabil

Made Possible. Made Better.

Size: 10,000+ employees
Industry: Manufacturing

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