4,744 jobs for "Client Manager"

Role - Senior Project Manager
Technology - SAP CORE/ SAP AMS / SAP ADM/ Service Delivery Management / Agile Delivery Methodology
Location - Sweden

Job Description
Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what's next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Your role
In the role of Project Manager, you will plan for and ensure quality and timeliness of activities related to design, build and implementation of work product. You will participate in requirements elicitation, analysis of architecture, create and review design and contribute to activities related to estimation, staffing analysis & solutioning and risk planning. You will act as a mentor and support the project team in developing optimized high quality deliverables. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Job Description
• Senior SAP Senior Project Manager with experience in SAP delivery, managed services, application support, and transformation programs.
• Lead end-to-end SAP AMS / SAP ADM / SAP AD and project delivery engagements for utility and enterprise customers.
• Act as the primary interface between client stakeholders, business teams, and offshore delivery organizations.
• Manage service governance, operational excellence, service level agreements (SLAs), KPIs, reporting, and continuous improvement initiatives.
• Drive incident, problem, change, release, and service request management processes.
• Manage delivery planning, resource capacity, risks, escalations, financials, and stakeholder expectations.
• Lead service reviews, steering committee meetings, executive governance forums, and customer workshops.
• Ensure alignment with ITIL, DevOps, Agile, and customer-specific delivery frameworks.
• Support business growth through demand management, opportunity identification, and delivery excellence initiatives.
• Work closely with onsite and offshore teams to ensure service stability, customer satisfaction, and business outcomes.
• Ensure application scalability, security, and adherence to SAP development best practices.
• Support DevOps processes to manage code, transport, and versioning efficiently.

Required:
• SAP experience with significant experience as a Project Manager leading large SAP engagements.
• Strong experience managing SAP AMS, support, enhancement, rollout, and transformation programs.
• Proven experience in service governance, SLA management, KPI tracking, reporting, and executive stakeholder management.
• Strong understanding of SAP landscape, including SAP S/4HANA, SAP Core Modules like SD, MM, FICO, PM, SAP BW, SAP BTP, and related technologies.
• Experience leading distributed onsite-offshore delivery models with multicultural teams.
• Strong knowledge of ITIL processes, incident management, problem management, change management, and service operations.
• Experience in commercial management, budgeting, forecasting, resource planning, and contract governance.
• Outstanding client-facing, leadership, negotiation, and conflict-resolution skills.
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Fluent Swedish language skills are required.
• Availability and ability to work onsite in Sweden and engage effectively with business and IT stakeholders at all organizational levels.

Preferred:
• Excellent communication and client interaction capabilities.
• Positive attitude with a focused and adaptive mindset.
• Experience managing large-scale SAP managed services engagements.
• Knowledge of Agile, SAFe, DevOps, and BizDevOps delivery models.
• Experience in transition, transformation, and service stabilization programs.
• Strong presentation and executive communication skills.
• Positive attitude with a focused and adaptive mindset.
• Ability to work in cross-functional and multicultural environments.

Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include:

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of the hiring process and employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

About Infosys

https://www.infosys.com

Size: 10,000+ employees
Industry: Consulting

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