1,890 jobs for "Technology Support Lead"

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

• Ensures the availability, reliability, scalability, and manageability of the data storage environment
• Works with key technical and business stakeholders to determine data and storage requirements and creates solutions to meet the requirements
• Provides Level 2/3 technical system expertise; Oversight and accountability for resolution of outages, service level issues, and user/customer support needs in coordination with Operations Support
• Manage capacity and performance of the Storage infrastructure ensuring high availability of all systems
• Proactively monitor, test, collect and analyze system performance statistical data to improve quality & ensure optimal performance of all Storage environments
• Create and maintain documentation as it relates to infrastructure systems, design, configuration, support and processes
• Diagnose and resolve complex configuration and bottleneck issues within a complex application & systems infrastructure
• Provides multi-level technical support in defining, developing and evaluating storage products to meet Cadence needs
• Provides recommendations to improve the storage infrastructure and address/lead critical issues and analysis
• Possesses in-depth knowledge of storage hardware and operating systems software
• Assists with backup & recovery procedures
• Participates in change control activities to ensure awareness of scheduled work

• Design, implement, and maintain storage and backup automation using scripting and orchestration tools to improve reliability, scalability, and operational efficiency
• Experience architecting and operating Rubrik backup platforms, leveraging SLA Domains, immutable backups, replication, and cyber recovery for on-prem and cloud workloads

Qualifications, Skills and Education
• Bachelor's Degree in Computer Science or a related field
• Must have extensive experience in managing highly available, mission critical storage infrastructures
• Good exposure to various storage platforms , specifically having in-depth exposure and expertise related to NetApp and PURE storage platforms

• Strong understanding of storage platforms in a corporate infrastructure and storage security practices with the ability to utilize storage administration tools
• Strong communication skills both written and verbal
• Strong analytical and problem solving skills
• Demonstrated ability to work in a team environment
• Must be able to work in a high pressure 24/7/365 environment with strict deadlines
• ~8 years of relevant IT experience
• 5+ years of NetApp storage management experience along with at least 2 years of experience managing PURE storage platform
• Ability to conduct complex systems analysis and translate user requirements into business solutions
• Preferred be proficient in Unix/Linux and VMware administration

Job Location:

San Jose, CA (onsite/in-person position)

The hourly range for California is $57.21 to $106.25 per hour. You may also be eligible to receive incentive compensation: bonus, equity, and benefits. Please note that the hourly range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location. Our benefits programs include: paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.

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About Cadence

Cadence is a pivotal leader in computational software.

Size: 10,000+ employees
Industry: Technology

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