3,926 jobs for "Customer Solutions Engineer"

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.

Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Retail and Marcom Engineering, an IS&T team, builds and operates the systems and experiences that connect Apple's products with its customers. The team owns the technology behind both Apple's online and physical stores and drives the interactive marketing experiences and tools that keep creative operations moving. Together, those functions deliver the technology behind every product story Apple tells and every purchase a customer makes.

Description

The Marcom Engineering Productivity group builds the internal tools that empower teams across Apple to deliver world-class marketing pages on apple.com. We're looking for a Software Engineer to join our team to shape and grow our content authoring platform. Key features of this platform include WYSIWYG page building, AI-assisted content authoring, and workflows that accelerate our web page delivery process. In this role, you'll work across the full stack, including React component front-end interfaces, Next.js server-side rendering, and Node.js microservices. You'll have direct influence in how Apple delivers amazing product experiences on the web.","responsibilities":"Design, develop, and maintain features across our internal content authoring platform, spanning UI building, server-side rendering, and backend services

Build and improve WYSIWYG and AI-assisted authoring workflows that streamline how teams create and publish marketing content for apple.com

Develop and operate Node.js microservices that support the platform's backend infrastructure

Collaborate with designers, product managers, and partner engineering teams to translate requirements into well-architected technical solutions

Write clean, testable, well-documented TypeScript code and participate in thorough code reviews

Contribute to frontend component libraries and shared tooling used across the authoring platform

Identify and address performance bottlenecks, reliability issues, and opportunities for developer experience improvements

Preferred Qualifications

Experience deploying and operating production Node.js microservices

Experience building GUI applications (for internal or external users) for WYSIWYG page authoring, headless content management, or similar visual authoring platforms

Experience integrating LLM-driven agentic capabilities into user-facing applications

Understanding of CI/CD pipelines, containers, Kubernetes, and cloud native infrastructure

Developed production web applications for high traffic / high visibility sites

Strong communication skills and experience collaborating in enterprise scale cross-functional teams

Minimum Qualifications

3 years of professional software engineering experience

Proficiency in TypeScript

Experience building applications with Node.js, React, and server-side rendering frameworks (next.js or similar)

Familiarity with modern front-end development practices (component-based architecture, state management, responsive design)

Experience with RESTful APIs and/or GraphQL

BS/MS in Computer Science or similar degree, or equivalent practical experience

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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