8,604 jobs for "Network Lead"

Technical Operation Engineer

At Apple

Posted on Oct 17

View job Apply on company site

Senior Manager, Senior Counsel - Network Deals & Products (Discover Global Payment Network)

At Capital One - Riverwoods · Chicago

Posted on Oct 10

View job Apply on company site

Information Systems Manager - ROSIE

At Leidos - Huntsville

Posted on Oct 29

View job Apply on company site

Cyber Operate Senior Consultant - CyberArk

At Deloitte - Jersey City · Morristown

Posted on Oct 22

View job Apply on company site

Customs & Trade Compliance Project Manager

At Schneider Electric - Shanghai

Posted on Oct 27

View job Apply on company site

Rapid Remediation Crew Lead

At Leidos - Washington

Posted on Oct 28

View job Apply on company site

Manufacturing Optimization Engineer

At Apple - 深圳

Posted on Oct 16

View job Apply on company site

Cybersecurity Solution Architect C&SP

At Schneider Electric

Posted on Oct 15

View job Apply on company site

Softgoods Materials Manufacturing Design Engineer

At Apple - Shenzhen

Posted on Oct 16

View job Apply on company site

Network Routing Design Engineer Senior

At Leidos - Quantico

Posted on Oct 27

View job Apply on company site

Cyber Defense Director

At McLane - Temple

Posted on Oct 13

View job Apply on company site

Bootcamp Trainer

At Central New Mexico Community College - Albuquerque

Posted on Nov 4

View job Apply on company site

2027 Summer Internship - Business Administration (Long Beach)

At Southern California Edison (SCE) - Monterey Park

Posted on Oct 30

View job Apply on company site

Network Engineer

At Kyndryl - Beijing

Posted on Oct 12

View job Apply on company site

Manager Network Administration

At Sonepar USA Inc - Hamilton

Posted on Nov 2

View job Apply on company site

Information Security Architect

At Fisher Investments - Plano

Posted on Oct 27

View job Apply on company site

Network Engineer III

At Aristocrat - Franklin

Posted on Oct 15

View job Apply on company site

Lead UI & UX Designer

At UKG - Lowell · Sunrise

Posted on Oct 22

View job Apply on company site

Sr. Sales Director, Production Print Equipment

At Konica Minolta Business Solutions - Iselin · Blue Bell

Posted on Oct 29

View job Apply on company site

Associate Director of Market Access & Payer Strategy

At BD - Stuart

Posted on Oct 14

View job Apply on company site

Apple

Technical Operation Engineer

ChinaPosted 22 days ago

Apply on company site View full job

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Customer Systems is part of IS&T and drives the technology behind Apple's customer support experience - from contact center operations to the software powering the iconic Genius Bar. The team also builds and operates AppleCare's online support platform, which handles 6 billion visits per year, delivering seamless, high-quality support to Apple customers around the globe.

Description
The Technical Operations Engineer will support and improve business-critical Customer Systems
services used across Apple's global customer-support organizations. The role combines advanced
production support, automation, reliability engineering and Operational Excellence.
The engineer will be responsible for service health, incident response, root-cause analysis and
continuous improvement of operational processes, tooling and platform reliability.","responsibilities":"Operate globally distributed, business-critical customer-support applications and platforms.
Monitor service availability, latency, capacity, throughput and error rates.
Lead troubleshooting of complex application, infrastructure, database, integration and network issues.
Participate in or lead major-incident response, service restoration and stakeholder communication.
Perform root-cause analysis and drive permanent corrective actions.
Identify recurring incidents, operational gaps and reliability risks, and convert them into improvement initiatives.
Build automation, diagnostics and self-service tools to reduce manual operational work.
Develop dashboards, health checks, actionable alerts and automated remediation.
Drive Operational Excellence across incident, problem, change, release and capacity management.
Deﬁne and track service metrics, operational KPIs, SLIs and SLOs.
Support Java applications, REST APIs, microservices and asynchronous integrations.
Coordinate production releases, conﬁguration changes, deployment validation and rollback planning.
Lead production-readiness and operational-readiness reviews for new services and major changes.
Partner with software engineering teams to improve application operability, resilience and supportability.
Maintain runbooks, troubleshooting guides and service documentation.
Support capacity planning, resilience testing and disaster-recovery exercises.
Participate in on-call rotations and support critical launches and business events.
Mentor junior engineers and promote a culture of ownership and continuous improvement.

Preferred Qualifications
Experience with Kubernetes, container platforms and Alicloud services.
Knowledge of Oracle, PostgreSQL, MongoDB, Kafka or similar technologies.
Experience building operational automation and automated remediation.
Experience with high availability, disaster recovery and production-readiness practices.

Minimum Qualifications
7+ years of experience in Technical Operations, production engineering, application support or Site Reliability Engineering.
Strong troubleshooting skills across Linux, applications, APIs, databases and networks.
Experience deploying, monitoring and supporting Java-based enterprise applications.
Experience with scripting or software development using Python, Java, Go or shell.
Experience with logging, monitoring and observability tools such as Splunk.
Understanding of HTTP, DNS, TCP/IP, load balancing and distributed systems.
Experience with incident, problem, change and release-management processes.
Demonstrated ability to use operational metrics and incident trends to drive service
improvements.
Strong communication, documentation and stakeholder-management skills.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile