386 jobs for "Senior Customer Success Engineer"

Eaton's ES AMER ESS division is currently seeking a Senior Application Engineer - Switchgear.

The expected annual salary range for this role is $86000 - $126000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you'll do:

We understand the importance of work life balance: This role is located at our facility in South Milwaukee, WI with a hybrid schedule of 3 days in office/2 days remote (relocation offered to those currently residing in the U.S). Travel up to 10%.

This role is responsible for marketing, product, and application support in assigned territories. You will also define and service immediate customer requirements, identify opportunities for new product development, and promote existing products to drive profitable product line growth.

In this role, you will build success through:

Customer Relationships
• Sales Growth: Proactively own assigned sales regions in collaboration with sales team to drive growth and establish priorities.
• Application Support: Perform specification/application reviews to guide the Proposals team in preparing larger or more complex quotations.
• Customer Relationships: Work with Eaton's field sales team to cultivate customer relationships and specify appropriate products, solutions, and innovation ideas. Meet with customers at factory and at customer sites to discuss customer needs, sales opportunities, and product issues.
• Customer Support: Support analysis and resolution of customer complaints.

Product Management
• Industry Intelligence: Collect voice of customer (VOC), develop product requirements, and prepare/present business cases.
• Marketing Promotions: Develop promotional material, sales tools, and promotional programs.
• Technical Training: Conduct sales force training on new products and applications.
• Marketing New Products: Serve as marketing representative in new product project teams.
• Support Marketing Projects: Support marketing projects such as marketing studies, competitive studies, and customer loyalty programs.

Strategic Marketing
• Innovation: Grow knowledge of products, competitors, and market needs to assist in identifying and analyzing opportunities for product innovation.
• Support Product Management: Assist Product Manager and Lead Application Engineers with complex tasks and projects.

Qualifications:

Basic Qualifications:

• Bachelor's Degree from an accredited institution.
• Minimum of two (2) years of experience in marketing, engineering, sales, or product support.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications:

• Bachelor's degree in engineering is preferred.
• One or more years of experience working with electric power distribution switchgear, applications, systems and standards is preferred.

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All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

About Eaton

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.

Size: 10,000+ employees
Industry: Engineering

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