8,461 jobs for "Business Management V"

Workforce & Workflow Program Manager

At TikTok - Kuala Lumpur

Posted on Sep 30

View job Apply on company site

Presales Data and Integration Solution Engineer - English & Dutch Speaking

At Salesforce - Remote / Flexible

Posted on Sep 30

View job Apply on company site

Senior Analyst, Commercial Excellence

At Schneider Electric

Posted on Sep 29

View job Apply on company site

Hospital Development Executive (Outside Sales)

At Labcorp - Raleigh

Posted on Sep 29

View job Apply on company site

Hospital Development Executive (Outside Sales)

At Labcorp - Durham

Posted on Sep 29

View job Apply on company site

Senior Manager, Regulatory Governance

At Fidelity Investments - Westlake

Posted on Sep 28

View job Apply on company site

Director, Strategy & Enablement

At Salesforce - Bangalore · Hyderabad

Posted on Sep 27

View job Apply on company site

Quantitative Trading & Research, Cross-Asset - Analyst

At JPMorgan Chase

Posted on Sep 25

View job Apply on company site

Head of Revenue Operations

At Schneider Electric - Boston · Nashville

Posted on Sep 25

View job Apply on company site

Stage - Caractérisation des plastiques pour disjoncteurs -F/H

At Schneider Electric - EYBENS

Posted on Sep 25

View job Apply on company site

Store Manager II - 401 Lancaster Avenue, Haverford, PA (Full Time)

At TD Bank - Haverford

Posted on Sep 24

View job Apply on company site

Data Analysis Manager - Office of the Chief Data Officer, Central Analytics

At Capital One - McLean

Posted on Sep 24

View job Apply on company site

Sourcing & Procurement Specialist with German

At Infosys - Remote / Flexible

Posted on Sep 23

View job Apply on company site

Workplace Manager

At TikTok - San Jose

Posted on Sep 20

View job Apply on company site

Workplace Manager

At TikTok - Mexico City

Posted on Sep 20

View job Apply on company site

Store Manager III - Union County, NJ

At TD Bank - Springfield

Posted on Sep 18

View job Apply on company site

Technical Consultant, Small Commercial

At Liberty Mutual Insurance - Los Angeles · Saint Louis

Posted on Sep 18

View job Apply on company site

Technical Consultant, Small Commercial

At Liberty Mutual Insurance - Seattle · Los Angeles

Posted on Sep 18

View job Apply on company site

Technical Consultant, Small Commercial

At Liberty Mutual Insurance - Saint Louis · Los Angeles

Posted on Sep 18

View job Apply on company site

Technical Consultant, Small Commercial

At Liberty Mutual Insurance - Atlanta · Los Angeles

Posted on Sep 18

View job Apply on company site

TikTok

Workforce & Workflow Program Manager

Kuala Lumpur, MalaysiaOperationsPosted Sep 30, 2026

Apply on company site View full job

Responsibilities

The Account, Search & Interaction Safety Team is a lean and agile group focused on safeguarding user interactions across Account, Search, Comment, and Messaging. Our mission is to respond quickly to evolving safety challenges by streamlining workflows, implementing efficient operational processes, and fostering cross team collaboration to proactively address risks.

The planning team ensures that safety operations are adequately resourced, optimized, and future-ready. By aligning workforce supply with business needs, managing vendors and internal capacity, and responding to real-time changes, the team plays a central role in maintaining service levels, productivity, and long term scalability of safety operations.

Responsibilities:
Moderation Queue & Management
- Own the end-to-end configuration of moderation queues, including creation, permission management, queue settings, policy collection binding, enqueue issue monitoring and completion monitoring to ensure smooth task distribution and governance. Seek tooling optimization for more feasible and efficient queue settings.

Efficiency Metrics Optimization
- Monitor and analyze key operational efficiency indicators such as Average Handling Time (AHT) and Utilization Rate (UR). Identify inefficiencies, surface trends, and recommend improvement actions to optimize productivity and maintain quality standards.

Project Readiness & Staffing for New Launches
- Ensure timely workforce readiness for new product or policy launches. Plan ramp-up timelines, align with training teams, and validate staffing sufficiency to meet forecasted volumes and SLA expectations.

Real-time Workforce Monitoring & Saturation Alerts
- Monitor active staffing levels and queue capacity to detect early signs of resource saturation. Provide timely warnings and mitigation strategies (e.g., reallocation, overtime, or temp staffing) to prevent operational bottlenecks.

Scenario Planning & Contingency Management
- Conduct scenario-based planning to account for potential volume surges, platform changes, or crisis events. Develop contingency plans to safeguard moderation continuity and maintain SLAs.

Stakeholder Collaboration & Communication
- Work closely with Product Ops, Vendor Management, QA, and Policy teams to align capacity plans with evolving business priorities and ensure shared visibility into staffing risks and mitigation plans.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above in Mathematics, Statistics, Computer Science, Engineering, or a related field.
- At least 2 years of experience in data analysis, business analysis, or product operations.
- Familiarity with metrics system design, attribution analysis, and goal-setting methodologies.
- Proficient in data visualization tools (e.g., Tableau, Power BI), SQL, Excel, and statistical analysis tools.

Preferred Qualifications:
- Strong communication skills, with the ability to collaborate effectively across teams and stakeholders.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's degree or above in Mathematics, Statistics, Computer Science, Engineering, or a related field.
- At least 2 years of experience in data analysis, business analysis, or product operations.
- Familiarity with metrics system design, attribution analysis, and goal-setting methodologies.
- Proficient in data visualization tools (e.g., Tableau, Power BI), SQL, Excel, and statistical analysis tools.

Preferred Qualifications:
- Strong communication skills, with the ability to collaborate effectively across teams and stakeholders.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

View company profile