Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.
- Supervise site activities for installation, testing, commissioning, and retrofits.
- Collaborate with field service engineers and service partners for site supervision, SAT/PAT testing, and commissioning (End to end activities including service partner order management)
- Drive sales of service offerings, including preventive maintenance, retrofits, upgrades, and spare parts.
- Identify and develop new business opportunities, particularly in modernization and retrofit projects.
- Prepare and negotiate service proposals, including RFQs, pricing, and commercial terms.
- Manage end-user and EPC accounts.
- Coordinate with clients for technical meetings and project scheduling.
- Ensure customer satisfaction through timely service delivery and effective issue resolution.
- Oversee service order processing, documentation, and invoicing.
- Coordinate with execution and technical teams for equipment delivery and site execution.
- Conduct routine inspections, preventive maintenance, and emergency repairs to ensure operational continuity.
- Provide technical support and troubleshooting, including fault diagnosis, system failure resolution, and on-site or remote assistance.
- Understand technical scopes, including equipment-specific testing and OEM coordination.
- Prepare detailed service reports.
- Ensure adherence to safety protocols and regulatory standards during all service activities.
Education & Experience - Bachelor's degree in electrical engineering (degree must be from an NBA-accredited institution for UAE Society of Engineers approval).
- Min 5-7 years of experience in technical support or field service roles for TERA, VHIH, VH 3H, GV3N etc
Technical Skills - Strong understanding and hands-on experience with LV and MV switchgear, relays, E-SCADA systems.
- Familiarity with SAT/PAT procedures, OEM coordination, and electrical testing and commissioning.
- Proficiency in preparing technical and commercial proposals.
Soft Skills - Good communication and negotiation skills.
- Customer-centric mindset with a proactive approach to problem-solving
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€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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Responsibilities
Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. Ltd.) is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.
- Supervise site activities for installation, testing, commissioning, and retrofits.
- Collaborate with field service engineers and service partners for site supervision, SAT/PAT testing, and commissioning (End to end activities including service partner order management)
- Drive sales of service offerings, including preventive maintenance, retrofits, upgrades, and spare parts.
- Identify and develop new business opportunities, particularly in modernization and retrofit projects.
- Prepare and negotiate service proposals, including RFQs, pricing, and commercial terms.
- Manage end-user and EPC accounts.
- Coordinate with clients for technical meetings and project scheduling.
- Ensure customer satisfaction through timely service delivery and effective issue resolution.
- Oversee service order processing, documentation, and invoicing.
- Coordinate with execution and technical teams for equipment delivery and site execution.
- Conduct routine inspections, preventive maintenance, and emergency repairs to ensure operational continuity.
- Provide technical support and troubleshooting, including fault diagnosis, system failure resolution, and on-site or remote assistance.
- Understand technical scopes, including equipment-specific testing and OEM coordination.
- Prepare detailed service reports.
- Ensure adherence to safety protocols and regulatory standards during all service activities.
