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TikTok

TikTok Shop - US Head of Procurement - Seattle

SeattleOperations$180,310 – $342,000Posted Jan 15, 2026

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Responsibilities

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The procurement team undertake logistics-related service and physical procurement as well as service provider management work in line with the development of logistics business. Be responsible for the price competitiveness of procurement services while meeting business requirements, and maintain relationships with service providers to ensure long-term and stable cooperation.

Job Responsibilities
1. Strategic Partnerships with Global Leading supply chain and Logistics Providers.
- Lead engagement and in-depth management of a global carrier network, focusing on top-tier international logistics companies (e.g., DHL, FedEx, UPS...) to establish long-term strategic partnerships.
- Formulate introduction strategies, long-term cooperation plans and capability improvement plans for regional logistics and supply chain fulfillment service providers.
- Ensure successful processing of all procurement activities, which includes resolving issues and ensuring seamless maintenance of vendor accounts, and purchase orders/requisitions.

2. Full Lifecycle Supplier Management.
- Through market research and sourcing efforts, established connections with logistics and supply chain service providers in the U.S. market, and introduce these service providers as partners of the E-commerce platform according to business needs.
- Establish a tiered supplier management system (SLA/KPI/risk alerts), optimizing carrier contract terms quarterly to maintain price competitiveness and service quality.
- Lead annual carrier bidding and price negotiations, reducing logistics costs through economies of scale while monitoring compliance and driving improvements.

3. Cross-Department Collaboration.
- Collaborate with business operation teams, strategy and product to deliver carrier capability mapping and resource allocation models.
- Develop collaborative relationships with key stakeholders to develop, implement, and optimize processes and programs that enable the operations to scale.

4. Core Competencies.
- Strategic Negotiation Skills: Ability to articulate partnership value propositions, with experience in high-value contract negotiations.
- Business Acumen: Capable of deconstructing cost structures and market trends, designing profit-maximizing partnership models.

Qualifications

Minimum Qualifications
1. Experiences in commercial or business development roles, with expertise in partnerships with U.S. service providers.
2. Strong project management skills, as well as statistical analysis skills. Sophisticated presentation skills, understanding of financial reports.

Preferred Qualification
1. Bachelor's degree or above, preferably in Business Management, International Trade, or Supply Chain.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $180310 - $342000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
1. Experiences in commercial or business development roles, with expertise in partnerships with U.S. service providers.
2. Strong project management skills, as well as statistical analysis skills. Sophisticated presentation skills, understanding of financial reports.

Preferred Qualification
1. Bachelor's degree or above, preferably in Business Management, International Trade, or Supply Chain.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 5,001 - 10,000 employees
Industry: Entertainment & Gaming

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