13,872 jobs for "Customer Engineer -DDP"

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Description
In this role, you will be responsible for Quality Assurance and Quality Control of Apple's OEM factories. You will mainly focus on E2E quality control and drive cross-functional teams' failure analysis (FA) end-to-end.","responsibilities":"Measurement Strategy: Defining, developing, and validating comprehensive measurement methodologies for new mechanical enclosures and components. You will guide contract manufacturers (CMs) in setting up accurate OMM/CMM routines.
Design for Quality: Partnering closely with the Product Design (PD) team during the NPI (New Product Introduction) phase. You will review 3D CAD and 2D drawings, validate Tolerance Analysis (TA), and ensure alignment between design intent and mass-production capability.
Cosmetic Leadership: Establishing clear, quantifiable cosmetic standards. You will drive cosmetic yield improvements, manage the limit sample process, and resolve subjective cosmetic defect escalations on the factory floor.
Root Cause & Corrective Action: Leading cross-functional investigations when dimensional or cosmetic yields drop. You will utilize data to identify failure mechanisms and implement robust corrective and preventive actions.
Metrology Validation: Driving correlation studies across multiple supplier sites to ensure absolute integrity and consistency of measurement data across the supply chain.
Process Improvement: Pushing suppliers to continuously improve process capabilities through statistical process control and rigorous quality gating.

Preferred Qualifications
Problem Solving: Exceptional analytical and root-cause analysis skills. Proven ability to use structured frameworks (8D, DOE, Fishbone) to solve complex mechanical fit and clearance issues.
Data-Driven: Highly proficient in statistical analysis tools (JMP, Minitab) to analyze yield data, CPK, SPC, and drive Gauge R&R (GR&R) / correlation studies.
Communication: Excellent written and verbal communication skills; ability to distill complex dimensional data into clear technical presentations for cross-functional leadership.
Flexibility: Willingness and ability to travel internationally to manufacturing sites.

Minimum Qualifications
5+ years of engineering experience in Mechanical Quality, Manufacturing, Metrology, or Product Design, preferably in high-volume consumer electronics.
Measurement Expertise: Deep hands-on experience with mechanical measurement methodologies. Strong familiarity with programming, operating, or analyzing data from CMM (Coordinate Measuring Machine), OMM (Optical Measurement Machine), and 3D scanners.
GD&T & TA: High proficiency in interpreting complex 2D drawings, strict GD&T, and validating 1D/2D/3D Tolerance Stack-up Analysis (TA).
Cosmetic Experience: Proven track record in defining and managing cosmetic quality for premium materials. Deep understanding of cosmetic manufacturing processes (e.g., CNC machining, anodizing, stamping, polishing).

About Apple

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Size: 10,000+ employees
Industry: Technology

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