13,917 jobs for "Customer Engineer"

Imagine what you could do here. At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Do you want to make Siri and Apple products more intelligent for our users? The Machine Learning Platform Technology team is building groundbreaking technology for search, natural language processing, artificial intelligence and machine learning. Our infrastructure and research for data curation form the backbone of Apple Intelligence. It powers the largest Apple foundation models on servers and a wide gamut of services at Apple including Apple Search, Apple Music, AppleTV, AppStore, iMessages, Photos & Camera, Spotlight, Safari, Siri and upcoming ever exciting Apple products serving millions of queries every day with incredible low latencies, drawing every ounce of compute from our hardware.

As part of this group, you will work with one of the most exciting high performance computing environments, with petabytes of data, millions of queries per second, and have an opportunity to imagine and build products that delight our customers every single day. You will have a chance to work on optimizing billions of parameter language and vision and speech models using state of the art technologies and make it run at the scale of Apple.

Description

We design, build, and maintain large-scale ML systems that make petabytes of data easy to process and query while upholding Apple's rigorous privacy standards, for training the next generation of Apple Foundation Models.

","responsibilities":"Contribute to pre-training data curation for LLM development across all domains and modalities (eg: web, STEM, code, multilingual, image, audio, video)

Design, implement, and deploy scalable ML models for information extraction, data selection, and synthetic data generation over trillions of unstructured records

Design, execute, and analyze scientific experiments to advance our understanding of large language models

Independently lead small-scale research projects while contributing to cross-functional, larger-scale research initiatives

Accelerate workflows by building high-quality data tooling that improves data velocity, reliability, and scalability

Apply expertise in one or more of the following areas: multimodal generation and perception (text, image, video, or audio), OCR, data scaling laws, or data mixing

Preferred Qualifications

Experience developing or advancing state-of-the-art LLMs and/or LMMs

Experience with modern deep learning architectures, including Transformers, mixture-of-experts (MoE), and multimodal models

Experience deploying and scaling machine learning and deep learning models, including VLMs, for production-scale inference

Publications at leading AI conferences (e.g., NeurIPS, ICML, ICLR, ACL, CVPR, ICCV, AAAI, KDD) and/or demonstrated significant industry impact in AI

Minimum Qualifications

4+ years of experience with large language models (LLMs), large multimodal models (LMMs), computer vision, or related AI/ML technologies

Experience developing and evaluating machine learning models, with a strong understanding of data and model quality

Strong programming skills and hands-on experience using one or more deep learning frameworks, such as PyTorch, TensorFlow, or JAX

Experience building large-scale machine learning systems and working with distributed data processing frameworks

Strong problem-solving skills with a results-oriented mindset

Experience leading rapid prototyping and proof-of-concept development for AI/ML applications

Excellent communication skills, with the ability to work independently and collaborate effectively with cross-functional teams

Master's degree or Ph.D. in Computer Science, Machine Learning, Artificial Intelligence, or a related field, or equivalent industry experience

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $216,200 and $324,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile