1,529 jobs for "Technical Support Engineer I"

At Apple, new ideas have a way of becoming outstanding products and provide great customer experiences very quickly. Our services are used by several millions of customers daily, and the team is continuously growing to support the future of Apple web services, products and features. Do you want to work with technologies and services that impact hundreds of millions of users around the globe? Do you love solving complex challenges that can have a direct impact on the success of the company? If these resonate with you, come join the group of software engineers behind the services that power iCloud+ and iCloud Subscription as a Software Engineer. The work involved is highly multi-functional with visibility across all of iCloud and Apple Services. As member of this engineering team, you will play a critical role in crafting new systems architecture and technical direction, as well as the future of existing system and services.

Description

We have a large impact on Apple's revenue. This brings great access to our work. We know our product is extraordinary, but we also believe we can make it even better. We need your engineering skills as well as your product ideas to define and build the next generation of features that your friends and family are going to use. You will get to collaborate with many engineering teams across iCloud and Apple, therefore good communication and relationship-building skills are crucial to your success. Having an inquisitive mind and asking questions will help you not only achieve immediate results, but also encourage new insights for your next killer feature. At Apple Cloud, we're very invested in your personal growth. We will work with you to define your career goals and help you get closer to them with mentorship, training and education.

Preferred Qualifications

Experience in NoSQL databases like Cassandra is a plus.

Good knowledge of HTML, Javascript and JQuery is also a plus.

Passion for quality and attention to detail.

Ability to independently learn new technologies.

EDUCATION & EXPERIENCE

MS in Computer Science, Information Technology, or EE, or BS with relevant proven experience

Minimum Qualifications

7+ years of experience building high-scale Java services

Ability to plan and implement projects; starting with crafting data models and storage, resolving data flows between systems, defining APIs, identifying the accurate caching strategy, and then developing, deploying and optimizing reliable, scalable and maintainable services, micro-services and async jobs.

Validated understanding of fundamental Computer Science concepts

Deep understanding of realtime and multi-thread programming concepts.

Experience crafting, developing and maintaining high-performance distributed systems.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $150,400 and $277,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile