Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].
Job ProfilePosition OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a LIHTC and Affordable Housing Insurance Expert within PNC's Real Estate organization, you will be based in a PNC Hub location.
LIHTC and Affordable Housing Insurance Expert
A highly skilled insurance and risk management professional with extensive expertise in Low-Income Housing Tax Credit (LIHTC) properties, affordable housing programs, and insurance compliance requirements. Combines deep knowledge of multifamily real estate operations, asset management, regulatory compliance, lender and investor expectations, and property insurance programs to deliver comprehensive risk management solutions across affordable housing portfolios.
Recognized for bridging the gap between the affordable housing and insurance industries by translating complex insurance concepts into practical business and operational impacts for asset managers, developers, property owners, syndicators, lenders, and housing agencies. Equally adept at communicating LIHTC operational realities, regulatory requirements, and portfolio risks to insurance carriers, brokers, underwriters, and risk management professionals.
Serves as a trusted advisor who aligns the objectives of all stakeholders, ensuring insurance programs meet regulatory, investor, lender, and ownership requirements while supporting long-term asset preservation and portfolio performance. Skilled at facilitating productive discussions among cross-functional teams, resolving complex coverage issues, and driving consensus on risk management strategies.
Core Strengths
LIHTC & Affordable Housing Expertise
* Low-Income Housing Tax Credit (LIHTC) Compliance
* Affordable Housing Asset Management
* Investor and Syndicator Requirements
* Regulatory Risk Management
* Multifamily Housing Operations
* Development and Acquisition Due Diligence
Insurance & Risk Management Expertise
* Property and Casualty Insurance
* General Liability and Umbrella Coverage
* Builder's Risk and Construction Insurance
* Flood, Wind, and Catastrophic Risk Management
* Insurance Compliance Monitoring
* Coverage Analysis and Gap Identification
* Claims and Loss Prevention Strategies
Strategic Communication & Relationship Management
* Translating Insurance Requirements into Real Estate Business Impacts
* Interpreting LIHTC and Operational Risks for Insurance Stakeholders
* Bridging Communication Between Asset Managers, Owners, Brokers, and Carriers
* Executive-Level Communication and Presentation Skills
* Cross-Functional Stakeholder Engagement
* Negotiation and Consensus Building
* Complex Problem Solving and Conflict Resolution
* Risk Communication and Decision Support
* Training and Educating Non-Insurance Professionals on Insurance Requirements
* Building Collaborative Partnerships Across Real Estate and Insurance Disciplines
Professional Value Proposition:
Acts as the critical link between the affordable housing and insurance sectors, ensuring all stakeholders have a clear understanding of risk, coverage requirements, compliance obligations, and financial implications. Leverages strong technical expertise and exceptional communication skills to transform complex insurance issues into actionable business solutions that protect assets, support compliance, and enhance portfolio performance.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
Job Description- Oversees insurance programs which reduce insurable losses to the organization. Oversees claims and customer service administration.
- Responsible for establishing and maintaining internal and external relationships including, carriers, brokers, and other various insurance vendors.
- Executes strategy for insurance program development including but not limited to program structure, budget, and third-party relationship management.
- Directs and designs the claims administration and loss control activities across the organization. Ensures the quality of data and makes recommendations to management. Serves as the claims expert for PNCs insurance legal entities.
- Reviews contracts, leases, and supplier insurance requirements. Manages business resiliency and capabilities relating to third-party data and service providers.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Preferred SkillsClaims Administration, Consumer Lending, Credit Risk Analysis, Financial Accounting, Financial Operations, General Ledger (GL), Legal Practices, Loss Control Consulting, Revenue Recognition, Waterfall Model
CompetenciesClaim Investigation, Insurance Industry, Insurance Legal and Regulatory Environment, Knowledge Of Claims, Knowledge Of Insurance Operations, Knowledge of Organization, Liability Loss Control
Work ExperienceRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationBachelors
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Language AssessmentsNo Required or Preferred Language Assessments
Pay TransparencyBase Salary: $70,000.00 - $156,000.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education.
Application WindowGenerally, this opening is expected to be posted for two business days from 10/16/2026, although it may be longer with business discretion.
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
