1,315 jobs for "Customer Success Manager, Financial Service"

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you'll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple's growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You'll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is essential to upholding our global commitment to perfection, and it is directly responsible for shaping the company's future. Join us, and you'll have an important role in continuing Apple's legacy of efficiency and success.

We are seeking an experienced and dynamic Senior Manager, Finance Transformation to lead a team of program managers driving strategic initiatives that modernize and optimize our global business processes, workflows, and operational systems. This pivotal role will be instrumental in shaping the future state of our enterprise capabilities, leveraging technology, process re-engineering, and data analytics to enhance the efficiency, quality, and strategic impact of these critical areas. The ideal candidate will possess a strong blend of operational and systems acumen, robust program/project management expertise, proven people leadership, and a passion for innovation in transforming complex business workflows to ensure operational excellence, data integrity, and a robust control framework.

Description

The Senior Manager, Finance Transformation will develop, articulate, and execute a clear vision and roadmap for transforming core finance processes, operational systems, and workflows. This role is grounded first in finance process expertise, executed through disciplined program management and team leadership, and enabled by technical fluency in data and systems.

You will lead and develop a team of program managers, owning prioritization and resource allocation across a portfolio of concurrent transformation initiatives. Your team will be focused on redesigning end-to-end cross-functional workflows to strengthen controls, data accuracy, and scalability through automation. This includes evaluating and implementing new enterprise technologies, including Generative AI, to automate tasks, improve data quality, and enable advanced analytics such as anomaly detection and compliance tracking.

Success requires strong stakeholder management across leadership, IS&T, PMO, and business units, and ultimate accountability for presenting transformation strategy, progress, and recommendations directly to senior leadership.

Preferred Qualifications

Proven experience leading, developing, and managing a team of program managers; including hiring, coaching, and performance management, and prioritizing resources across a portfolio of concurrent initiatives.

Deep understanding of core accounting and operational finance processes (e.g., record-to-report, procure-to-pay, order-to-cash, controllership) and how to re-engineer them for scale, accuracy, and control.

Demonstrated experience redesigning end-to-end finance workflows across cross-functional groups to strengthen quality controls and data accuracy, with working knowledge of relevant regulatory and internal-controls frameworks.

Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive change in a complex organizational environment.

Familiarity applying emerging technologies (e.g., Generative AI) to finance operations, such as pattern recognition, anomaly detection, automated monitoring, and compliance tracking.

Proactive problem solver who presents recommendations alongside problems; comfortable with ambiguity and incomplete information in a fast-paced environment.

Strong communication and executive presentation skills; responsible for presenting transformation strategy, progress, and recommendations directly to VP and Executive audiences.

Extremely curious, drives issues to root cause, and maintains strict confidentiality around financial and strategic information.

Minimum Qualifications

10+ years of progressive experience in program management, finance, operations, or systems consulting, with proven leadership of large-scale business transformation initiatives.

BS or BA in Business, Economics, or equivalent.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $186,200 and $280,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile