1,676 jobs for "Customer Service Engineer"

Job Description Summary
• Provide technical interface with Sales, Commercial, Project Management, Service and Manufacturing/Sourcing throughout the ITO&OTR life cycle.
• Responsible for technical clarification/presentation to customer, technical risk assessment to support Sales, PM & Sourcing.
• Provide support to response all customer technical inquiries and communications, as well as review customer specifications for assigned projects.
• Responsible for assigned projects' technical management, support project manager to fulfill whole project execution.
• Support OTR tasks: BOM fulfillment, manufacturing/sourcing support, project document preparation, customer technical meeting participation.
• Support installation and commissioning of assigned projects

Job Description

Roles and Responsibilities Application Engineer:

• Review Customer's RFQ identifying the risk content by means of a TRA and mitigating these risks through clear action items, owner and due date assignments.

• Manage risk within the Inquiry to Order (ITO) process

• Work with Functions to get approval or identifying mitigation tools, checking the expiration date of the mitigation, if any.

• Keep clear, complete, updated and traceable documentation of the work done with the Platforms.

• Use only this approved process and tools.

Roles and Responsibilities Project Engineer:

• Ensuring compliance with the Risk Procedure/WIs within their own organizations, assigning clear responsibilities and Delegation of Authority (DoA) to senior managers with respect to their approving limits.

• Assigning within their organizations unique contact interface for ITO support. The designated interfaces will provide all mitigation and instructions to ITO concerning the risk process, notwithstanding the risk intensity.

• Implementing processes within their organization to assure the appropriate level of approval, before designated interface's reply to ITO.

• Use only this approved process and tools.

Additional Information

Relocation Assistance Provided: No

About GE Vernova

GE Vernova is helping change the world. Be part a team driven by purpose, fueled by challenge, and united in shaping the future of energy, every day.

Size: 10,000+ employees
Industry: Engineering

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