6,813 jobs for "Manager, Customer Success"

At Apple, we believe in the power of technology to enrich people's lives. Everything we build is designed -first and foremost- with helping people in mind. We believe advertising is no different, and that its value should come from how it benefits customers, not what it extracts from them. Apple's advertising placements in the App Store are an easy, efficient and exceptionally fast-growing platform for app discovery. With over 65% of all app downloads resulting directly from a search on the App Store, Apple Ads has quickly become the platform of choice for app promotion for iOS developers.

Our Advertising Platforms are a set of technologies that enable thriving ecosystems for Apple's content partners: we help publishers and developers earn money for the games they produce, and we help consumers discover amazing content that iOS developers are creating for their iPhones and iPads.

Description
We have a new opportunity for an experienced Client Partner to join the Apple Ads team in Berlin. As a Client Partner in our Strategic Accounts organisation, your proven record of building relationships, delivering outstanding customer service and collaboration will ensure success for our customers and business in this region. Proven expertise within the performance marketing industry across the DACH region, and working with clients directly as well as agencies is ideal.","responsibilities":"Drive long-term business and revenue growth across a diverse portfolio of clients and categories in DACH and CEE, including E-commerce, Omnichannel, Travel, Food & Beverage, Health & Fitness, and more.
Develop a strategy for long-term success across your portfolio in close collaboration with your Platform Specialist partner.
Act as a thought-leader with both clients and agencies.
Travel regularly to meet clients and agency partners in person, strengthen senior relationships, identify growth opportunities, and drive incremental revenue.
Work closely with your Manager & Platform Specialist team to ensure proper execution and alignment with customer objectives.
Collaborate effectively with your industry counterparts on an EMEA level, driving sales efficiency and effectiveness.
Use internal & external data sets to understand how to best help grow your customers business in the dynamic mobile ecosystem.

Preferred Qualifications
Strategic selling ability, working with performance and brand advertisers, as well as ad agencies is beneficial.
Strong existing relationships across media agencies and clients within sectors such as: Travel, Fashion, Shopping, Sports, Fitness, Food delivery, Lifestyle, Entertainment, Media, Finance or Automotive industry.
Self-driven and take ownership to drive revenue and customer success.
Skilled in collaborating cross-functionally with teams.
A strong track record of outstanding achievement against revenue targets.
Solid understanding of the media agency landscape across the DACH region.

Minimum Qualifications
Extensive media sales experience across ad platforms including online, mobile, search and/or display.
Deep knowledge of the mobile app landscape.
Specialist understanding of mobile app developer go-to-market strategies, and how to measure mobile advertising success.
Extremely professional and positive demeanour.
The ability to build relationships with C-level executives and manage multiple initiatives and stakeholders effectively.
Strong prioritisation, communication and presentation skills, both in person and in virtual settings.
Fluency in both German and English is ideal.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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