1,665 jobs for "Senior Customer Support Engineer"

Imagine what you could do here! At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Are you passionate about building massively scalable services that surprise and delight? Do you have a natural curiosity for learning new technologies? If you are passionate about software engineering, crave building systems that run at scale, love solving meaningful problems, and thrive in a fast-paced environment, then we would love to hear from you!

Description

Apple Pay brought mobile payment to millions of customers, and it's just the beginning. We are looking for engineers who are equally comfortable working at the bits and bytes level and designing state-of-the-art object-oriented web services. The people here at Apple don't just build products - we craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that support the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.

We are seeking a software engineer to support feature development and delivery within the Apple Pay platform. This role will work as part of an existing engineering team on well-defined workstreams, delivering production-quality service and client code against agreed milestones.","responsibilities":"Implement and test new features for Apple Pay against specifications defined by the engineering team

Write thread-safe, performant, object-oriented, and inherently testable code

Build and maintain unit and integration test coverage for delivered work

Participate in code reviews, design reviews, and sprint planning with the team

Collaborate with client teams on feature integration and issue resolution

Debug and resolve defects in existing services, including production issues assigned during the engagement close.

Document delivered components and hand off knowledge at engagement close

Preferred Qualifications

Experience in payments, financial services, or transaction processing systems

Familiarity with secure element, tokenization, or cryptographic protocols

Experience with AWS

Minimum Qualifications

5+ years of professional software engineering experience

Proficiency in Java/Kotlin

Experience building and operating RESTful web services at scale

Strong debugging skills across the stack, from network layer to application logic

Demonstrated experience with automated testing and CI/CD pipelines

Ability to work independently against written specifications with minimal supervision

BS or MS degree with software development experience or equivalent experience

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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