1,539 jobs for "Customer Support Solutions Lead Engineer"

Mission Statement:

Act as commissioning lead of projects with low to medium complexity. Ensure completion of all commissioning activities efficiently and cost-effectively, in accordance with contract specifications, quality standards, and safety requirements.

How will you make an impact

1. Technical contribution

Contributes to planning and implementation of commissioning

activities. Supports and coordinates the installation activities with

the Installation Supervisor / Site Manager. Implements

commissioning design changes and provides mark-ups for as-built

project documentation. Supports continuous improvement

of project process/product/system design. Participates in internal

project review meetings and provides inputs on commissioning

activities.

2. Sales support Assists in creating proposals for engineering projects or programs (provision of bills of materials and estimated engineering hours, etc.

3. Contract management

Supports Contract Managers in issuing claims (new scope of wo

rk, cost impact, time impact, risk quantifications etc.).

4. Planning and control

Creates work plans and cost estimates for work in one's area of

responsibility.

5. Risk and opportunity

Conducts risk and opportunity assessments during commissioning phase to ensure implementation of commissioning plan, identifies and reports potential risks related to contract/quality/program/cost and recommends resolutions to management. Initiates and monitors risk mitigation plan in one's area of responsibility and ensures stakeholders are updated on associated technical risks. Conducts Safety Observation tour regularly to report and mitigate potential HSE hazards.

6. Customers Coordinates site activities focused on finalizing customer

acceptance Certification. Identifies and recommends new effective solutions to meet business and customer needs. Provides relevant information pertaining to commissioning assignments and meetings with customer.

7. Supply chain management

Manages external organizations to ensure availability of commissioning equipment, systems or services.

8. Technology leadership and knowledge sharing

Provides relevant information pertaining to commissioning assignments and meetings with contractors/colleagues. Gives feedback to the organization to apply lessons learned process.

9. Processes and tools

Uses standard processes to ensure all commissioning activities comply with required safety regulations and contractual requirements. Applies and improves processes and tools in one's technical area to ensure effective project delivery.

10. People leadership and development

Guides Associate Commissioning Engineers and coordinates work with entry level engineers, technicians, or administrative staff. May manage small project teams.

Your background:

1. Be able to explain basic protection, control and measurement principles and discuss these philosophies and their application on feeders, transformers, busbars, capacitor banks, and generators.

2. Be able to read and follow scheme drawings with the intend to be able to test and evaluate the functionality, accuracy, and performance of a circuit as well as to be able to perform fault finding on this circuit.

3. Have good computer skills to be able to use applications for creating reports on tested and evaluated circuits.

4. Be well skilled at operating software used by Hitachi for the test equipment available to the Service team.

5. Be well skilled in Hitachi's PCM600 software to be able to read and explain the configured logic used in various protection and control IEDs. Be able to perform fault finding on the logic and suggest modification to improve or correct unwanted operations.

6. Be able to explain the protection and control philosophies of each scheme to new learners and provide mentoring in the operational and safety procedures required for each task.

7. Must be able to use hand tools such as multimeter, screwdrivers, wire cutters, wire strippers, crimpers, pliers, wrenches etc.

Other skills

1. They need to be able to travel outside our borders so they must own or be eligible to obtain a passport for such travels.

2. They must have a valid drivers license for a sedan or light delivery type of vehicle as they will need to travel to site by road.

3. They must be fluent in English as all documents and instructions that are made available to them will be in English.

4. They must be physically healthy and able bodied to carry or move test equipment with weight of up to 35kg on their own. They should be able to use ladders safely and apply HSE learnings in site work.

5. Lastly they will be evaluated on their corporate skills such as Innovation & Speed, Customer Focus & Quality, Ownership & Performance, Safety & Integrity, and Collaboration & Trust

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About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all.

Size: 10,000+ employees
Industry: Engineering

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