1,247 jobs for "Product Support Engineer"

The opportunity

Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.

Our Service offerings empower customers & partners to holistically manage the asset lifecycle-from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How you'll make an impact

1.You will complete on-site installation/commissioning of GIS products and on-site training for customers independently.

2.You will implement safety rules, safety practices and environmental responsibilities, and report unsafe practices and behavior.

3.You will compile the project implementation plan and organize the site work according to the plan content.

4.You will provide project site plan and reach agreement with customers.

5.You will actively share product knowledge and experience with colleagues, be honest, serious and responsible, and work as a team to improve the project one-time pass rate.

6.You will develop and implement equipment maintenance plan according to customer needs.

7.You will provide suggestions for product and quality improvement proactively.

8.You will understand the project technical contract service contents, identify service risks and opportunities.

9.You will strictly abide by the company's rules and regulations and implement the work arranged by the company.

10.You will apply digital tools and data practically to support customer interactions, service execution, and issue resolution.

11.You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

12.Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background

1.You hold bachelor's degree in electrical engineering.

2.You have at least 3 years of relevant working experience.

3.You have good practical ability and careful working attitude, willingness to learn technology, as well as good teamwork and communication skills.

4.You are fluent in English speaking, reading and writing.

More about us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us - in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1.Up to 30 days full paid leaves per year

2.Flexible Benefit program (Supplementary Pensions included)

3.Medical Insurance(outpatient and inpatient)

4.Long service awards

5.Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested - don't delay, apply today! All other questions can be directed to Talent Acquisition Partner: Rebecca Chen, WeChat: rebeccachen2000.

Apply now

Current employees apply here

About Hitachi Energy

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all.

Size: 10,000+ employees
Industry: Engineering

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