171 jobs for "Customer Experience and Product Vice President"

As a Product Solutions Vice President in Cross Currency for the Financial Institution Group (FIG) across Latin America, you will serve as an expert in Payment FX solutions and the sales cycle. You will partner with Sales in Latin America to identify and capture market opportunities, prospect clients that do not currently use cross-currency solutions, and identify business development opportunities within the existing payments portfolio. You will contribute directly to regional growth objectives through disciplined pipeline management, joint planning, and client-focused solution delivery, bringing deep product expertise and a consultative approach to originate opportunities, shape solutions, and win new business.

Job Responsibilities

Sales Advisory & Solutioning

• You will advise Sales on solutioning and adoption of new and existing client-facing products and capabilities, while crafting complex solutions and assessing risk to enhance the customer experience.
• You will leverage extensive knowledge of Payment FX solutions and capabilities to manage the strategic development of end-to-end product solution strategies and processes.
• You will develop and deliver client-relevant solution presentations that address specific client needs and use cases.

Pipeline, Growth & Portfolio Execution

• You will manage the sales pipeline and develop target client lists, driving execution from pre-sales through mandate wins and deal closure, and reporting progress to senior management.
• You will conduct portfolio reviews with banking and payments stakeholders and measure progress against identified opportunities.

Partner Coordination & Go-to-Market Support

• You will partner with FIG Sales to advise on strategic pricing for deals, contribute to the development of sales training and collateral, and oversee Request for Proposal (RFP) responses.
• You will coordinate client presentations and pre-sales activities with payments sales, corporate banking partners, and FX sales to support proactive, targeted client engagement.
• You will create segment-specific value propositions and proposals that support marketing and go-to-market efforts.

Required Qualifications, Capabilities and Skills.

• 8+ years of experience or equivalent expertise leading and developing solutions across multiple teams and a cluster of products.
• Extensive experience facilitating sales cycle activities and developing and optimizing strategies and processes.
• Demonstrable experience structuring and handling complex solutions for business problems to meet clients' needs.
• Strong knowledge of transaction banking, foreign exchange (FX) payments, cross-border payments, and digital channels.
• Understanding of corporate workflow.
• Strong product-oriented sales experience and acumen, with excellent client-facing skills.
• Ability to develop clear sales and marketing strategies and execute against them.
• Ability to work under direct portfolio growth targets in a competitive environment.
• Exceptional writing, verbal communication, and client-facing skills.
• Ability to develop collaborative relationships with key internal partners across sales, product management, client service, and banking partners.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

About JPMorgan Chase

We know our people are our strongest asset. You will never stop learning here, and we will learn with, invest in and support you along the way.

Size: 10,000+ employees
Industry: Financial Services

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