104 jobs for "Customer Application Engineer"

Who are we?

Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.

Job Profile Summary

Design Delivery is a multidisciplinary technical function charged with the creation, development and improvement of Equinix's IBX designs, which includes: the architectural and space planning, electrical, mechanical and controls features; while having direct interaction with the departments responsible for security design, network and cross-connect design. Personnel under the Design Delivery Center of Excellence have a global responsibility for concept designs, design development and application of standards. The regionally focused personnel lead the design work in-region (while adhering to global standards) to develop designs for construction level drawings to external consultants, while meeting the delivery schedule and capacity dictated by the business.
Knowledge & Application: Applies broad expertise & knowledge in highly specialized fields or several related disciplines.Leads & contributes to development of company objectives & principles to achieve goals in creative & effective ways.
Complexity & Problem Solving: Works on significant & unique issues where analysis of situations or data requires an evaluation of intangibles.Requires conceptual thinking to understand advanced issues & implications.
Discretion & Impact: Exercises independent judgment in methods, techniques & evaluation criteria for obtaining results.Accountable for results, which may impact the entire function.
Collaboration and Interaction: Creates formal networks involving coordination among groups.Focuses on providing thought leadership & works on broader organization projects, which requires understanding of wider business.Requires conveying advanced information & persuading several diverse stakeholders/audiences.Recognized internally as a subject matter expert.May direct the activities of others.

Job Description

The Electrical Engineering Principal is responsible for development and management of global standard electrical documentation which includes: electrical calculations, equipment settings and switchboard transfer programs. They review project design documentation to check compliance with global standards. They develop processes for management and distribution of the standard documentation and support technical execution across internal and external teams. The Electrical Engineering Principal effectively collaborates with design engineering, major critical equipment, commissioning, construction, global operations teams, and equipment suppliers to ensure documents and processes meet operational, and technical expectations.

Responsibilities

Standards Development Process

· Participates in review and development of standard electrical calculations including MV and LV short circuit, selectivity and arc flash studies.

· Manages the standard settings and calculations repository, interacting with internal teams and vendors to develop and maintain, equipment settings, and electrical sequences of operation.

· Develops processes to track and distribute standard calculations and settings.

· Works with the major capital equipment team to review MV and LV equipment for compliance with global standards.

· Reviews and contributes to the development of globally standardized tools, techniques and processes for the management and reporting of the design process.

· Works with peers in other regions to drive consistency and technical excellence.

· Thinks and acts in a global manner, considering the applicability of any design decision, innovations or standards changes for all regions.

Project Compliance

· Assures adherence to developed standards and policy through review of project and vendor documentation including electrical calculations, project documents and vendor submissions.

· Contributes to creating and maintaining best in class processes and procedures.

· Assures adherence to developed standards and policy through review of documentation.

· Significantly contributes to creating and maintaining best in class policies and procedures.

Leadership and Communications

· Directs external vendors per initiative such as software vendors, equipment suppliers, etc.

· Provides executive level communication including business requirements documents and advanced technical writing

· Liaises with global team to incorporate equipment settings and sequence of operations changes into standards

· Predominantly peer-to-peer communication

Cross-Functional Coordination

· Maintains interpersonal relationships with internal technical staff, external design consulting partners, construction management, and commissioning teams to ensure appropriate stakeholder exposure and buy in to datacenter projects

· Appropriately leverages the global engineering and operations teams and more senior Design staff to augment their individual technical expertise to ensure all facets of the datacenter design are adequately considered and approved

· Manages internal and external resources via their influence and outstanding competencies

Technical Expertise

· Significant experience developing and reviewing electrical calculations in both MV and LV systems with focus on short circuit, selectivity and arc flash calculations.

· Experience with document management software

· Experience with PLC and ATC programming

· Leads internal and/or external engineering, design or construction related seminars/conferences

Qualifications

· 10+ years in electrical system design, operations, maintenance, and project planning with emphasis on datacenter or mission critical project delivery

· Bachelor Degree

Primary focus: Management of global electrical studies and equipment settings

Project types: New construction, phased expansion, retrofits, upgrades and acquisition conversions

Key interfaces: MEPs, global operations, major capital equipment team, equipment suppliers, construction, and commissioning teams

Core emphasis: Technical excellence, mission critical resilience, and global consistency

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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About Equinix, Inc

Equinix is the world’s digital infrastructure company, bringing together a global ecosystem of more than 10,000 customers on six continents.

Size: 10,000+ employees
Industry: Technology

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