13,916 jobs for "Customer Engineer"

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.

About the role:

The UKG Pro HR Product team is looking for an experienced Lead Product Manager to help advance the next generation of global HR capabilities for organizations with complex, multinational workforces.

In this role, you will partner with Product leaders, Engineering, Architecture, User Experience, customers, and teams across UKG to help shape and deliver scalable HR solutions that work across countries, regions, and diverse workforce needs.

You'll tackle complex product challenges at the intersection of global HR, employee data, enterprise SaaS, and modern technology. The ideal candidate is comfortable operating in ambiguity, thinking beyond immediate requirements, and bringing together customer insights, market needs, and technical considerations to help define solutions that can scale globally.

This is an opportunity to have a meaningful impact on the evolution of UKG's global HCM platform and the experiences we deliver to multinational organizations and their employees.

Basic Qualifications:

. 5+ years of progressive Product Management experience within a technology-driven organization, ideally supporting enterprise SaaS products.
. Experience building products for global or multinational customers, with an understanding of how customer needs and product requirements vary across countries and regions.
. Demonstrated ability to independently lead complex product initiatives from discovery through delivery.
. Strong customer orientation and experience translating customer and market insights into scalable product solutions.
. Proven ability to influence and drive alignment across Product, Engineering, Design, and business teams without direct authority.
. Comfortable partnering with Engineering and Architecture on complex technical topics and evaluating the customer and business tradeoffs of different approaches.
. Ability to navigate ambiguity, connect complex dependencies, and bring structure and clarity to challenging product problems.
. Strong analytical and problem-solving skills with a data-informed approach to product decisions.
. Excellent written and verbal communication skills, including experience communicating recommendations, business outcomes, and tradeoffs to senior stakeholders.
. Collaborative mindset with a passion for building products that solve meaningful customer problems.

Preferred Qualifications:

. Experience with Human Capital Management (HCM), HR technology, payroll, workforce management, or adjacent enterprise software.
. Experience launching or expanding enterprise software products across multiple countries or regions.
. Understanding of global HR concepts, localization, privacy, regulatory requirements, and compliance considerations.
. Experience with enterprise data, APIs, integrations, shared platform capabilities, or large-scale SaaS architectures.
. Experience with product modernization, platform transformation, or customer migration initiatives.
. Experience developing capabilities that are shared or reused across multiple products and customer experiences.
. Experience working directly with large enterprise customers and go-to-market teams.
. Experience conducting competitive and market analysis to identify product opportunities and inform prioritization.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

The pay range for this position is $129,500 to $186,100. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG's benefits and rewards at https://www.ukg.com/about-us/careers/benefits

About UKG

Size: 10,000+ employees
Industry: Technology

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