1,674 jobs for "Operations Reliability Engineer"

At Apple, great ideas quickly become extraordinary products, services, and experiences that touch millions of lives. The Apple Gift Card team is redefining how people connect, share, and celebrate - transforming gifting into a seamless, secure experience that spans the entire Apple ecosystem.

We're looking for a skilled and curious software engineer to help build the future of gifting, where every purchase, redemption, and moment of joy is powered by innovation and thoughtful design. The ideal candidate thrives on ambiguity, cares deeply about engineering excellence, and wants their work to reach millions of people.

Description

As a member of the Payments Engineering organization, you'll design and build distributed systems that support secure, high-volume payment and gifting experiences worldwide. Our platforms process transactions at global scale, ensuring reliability, privacy, and delight in every interaction.

You'll be part of a team that owns the full product lifecycle - from architecture and implementation through deployment, observability, and on-call operations. You'll also have the opportunity to shape early development investigations, prototypes, and third-party integrations, and you'll collaborate across Apple's engineering, design, and product teams to deliver software that integrates seamlessly into Apple's ecosystem.","responsibilities":"Design, build, and maintain scalable backend services powering Apple Gift Card experiences

Architect secure, high-performance APIs and services that handle millions of transactions globally

Own systems end to end - from design and implementation through deployment, monitoring, and on-call

Deploy and operate services on Apple's internal cloud platform, using automated delivery pipelines and infrastructure as code

Collaborate cross-functionally with teams across Apple to integrate with core financial and commerce systems, and with external partners

Implement monitoring, logging, and alerting to ensure reliability and visibility in production

Participate in code reviews and design discussions, and help raise the technical bar across the team

Lead complex projects from conception to production, driving consensus on technical direction along the way

Continuously improve system performance, developer experience, and operational excellence

Preferred Qualifications

Proficiency with Java or Kotlin and Spring, with the judgment to evaluate, review, and debug code regardless of how it was produced.

Proven development and operational experience with high-volume REST and/or gRPC services (either server-to-server or mobile client facing).

Experience designing for containerization and orchestration (e.g. Docker, Kubernetes).

Experience architecting and operating cloud-native applications with resilience, failover, and self-healing as core features.

Experience delivering and operating services on a managed internal platform, rather than provisioning raw cloud infrastructure.

The ability to design robust CI/CD pipelines and define infrastructure as code.

Experience with observability strategies and tools (e.g. Prometheus, Grafana, OpenTelemetry, Splunk, Datadog).

A working understanding of security, privacy, and cryptography (e.g. encryption, tokenization, key management, PKI, certificate management, JWT).

Experience optimizing SQL/NoSQL databases for scale (e.g. Cassandra, DynamoDB, CockroachDB, Oracle).

Domain knowledge of payments, commerce, gift cards, or other financial systems with strict correctness and audit requirements.

Passion for people, code, and improving our future

Minimum Qualifications

Bachelor's degree in Computer Science or Software Engineering, or equivalent practical experience

5+ years of professional backend software engineering experience

Experience architecting, building, and operating mission-critical distributed systems at large scale.

The ability to reason about distributed systems trade-offs across consistency, latency, and throughput, and to defend the choices you make.

A commitment to engineering excellence, continuous improvement, and the curiosity to evaluate and advocate for new technologies and patterns.

An ability to communicate thoughtfully and clearly, both verbally and in writing, to drive consensus on complex technical concepts with diverse audiences, including global teams and external partners.

A track record of building and sustaining healthy long-term relationships and technical influence within your team and beyond its boundaries.

The tenacity and perseverance to lead complex projects all the way from conception to production.

Experience using generative AI tools throughout the software development lifecycle to produce high-quality software.

Able to work with cross-functional partners to define product objectives

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,300 and $263,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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