1,208 jobs for "People Business Advisor"

Solution Architect- Customer Engagement

At Apple - Bengaluru

Posted on Oct 16

View job Apply on company site

Mission Intelligence & Research Analyst (TS/SCI with Poly)

At Deloitte - Rosslyn

Posted on Oct 16

View job Apply on company site

Account Executive, Preqin, Vice President

At BlackRock - New York

Posted on Oct 16

View job Apply on company site

Partner Solutions Architect - Cortex

At Palo Alto Networks - Hartford

Posted on Oct 15

View job Apply on company site

Solution Consultant, Data Center & Cloud Platform

At Atlassian - Remote / Flexible

Posted on Oct 15

View job Apply on company site

Operations Specialist Sr

At PNC - Columbus

Posted on Oct 13

View job Apply on company site

Operations Specialist Sr

At PNC - Pittsburgh

Posted on Oct 12

View job Apply on company site

Assistant General Counsel - Home Lending Litigation - Vice President

At JPMorgan Chase - Tampa

Posted on Oct 11

View job Apply on company site

Account Executive - Cybersecurity

At Optiv - Los Angeles · San Diego

Posted on Nov 2

View job Apply on company site

Principal Consultant (Acquisition Solutions)

At Appian - McLean

Posted on Oct 31

View job Apply on company site

Senior Director, Project Delivery (Hybrid)

At Broadridge - Toronto

Posted on Oct 31

View job Apply on company site

Customer Onboarding Manager

At Adyen - Amsterdam

Posted on Oct 29

View job Apply on company site

Acute Care Marketing Manager

At BD - Minato-ku

Posted on Oct 26

View job Apply on company site

Sr. Principal Medical Affairs, BDI Surgery CASAJ

At BD

Posted on Oct 23

View job Apply on company site

Lead Presales Solution Consultant

At UKG - Remote / Flexible

Posted on Oct 19

View job Apply on company site

Senior Technical Delivery Manager (Air Force)

At Appian - McLean

Posted on Oct 14

View job Apply on company site

Intern Strategic Program Management

At Celonis - Madrid

Posted on Nov 3

View job Apply on company site

Intern Strategic Program Management

At Celonis - Munich

Posted on Nov 3

View job Apply on company site

Applied Value Engineer - AI and Pre-Sales Consultant

At Celonis - London

Posted on Oct 29

View job Apply on company site

Applied Value Engineer

At Celonis - Amsterdam

Posted on Oct 19

View job Apply on company site

Apple

Solution Architect- Customer Engagement

Bengaluru, IndiaPosted 24 days ago

Apply on company site View full job

Imagine what you can do here at Apple!!

Apple is a place where extraordinary people gather to do their best work. We believe hard work, creativity, and innovation fuel the ultimate customer experience. Each customer engagement is an opportunity to delight, engage, and inspire - and by focusing on the smallest details, we can make a big impact on our customers.
The Platform Services team at Apple is seeking a Solution Architect who demonstrates exceptional expertise and unwavering commitment to delivering outstanding results. The ideal candidate is an energetic professional with a deep understanding of enterprise systems, contact centre platforms, excellent technical skills, outstanding communication abilities, a passion for innovation, and the capacity to challenge conventional thinking.
If you are highly motivated and passionate about solving complex problems, fostering innovation, and developing critical cross-functional products in a fast-paced, collaborative environment, this role is for you!

Come, join us to do the best work of your life with a talented group of people. Bring your passion and dedication to the job, and there's no telling what you could accomplish!

Description
Our team is responsible for building and managing global, business-critical applications within the Customer Systems space. Our solutions and services are leveraged across a wide spectrum of consumers, including Apple Service Providers, Carriers, Self-Servicing Customers, Repair Centres, Mac Depots, Resellers, Enterprise customers, Consumers , all Apple Retail stores' Genius Bars and Contact Center Advisors / Teams. These applications are designed to deliver a world-class sales and service experience to our customers.

In this role, you will employ innovative techniques, working collaboratively with cross-functional team members and business stakeholders throughout the full lifecycle development process. Serve as the Customer Systems domain champion, leading the design and architectural development of innovative solutions that enhance the end-to-end experience for customers across diverse channels.","responsibilities":"Lead brainstorming sessions to gather requirements and perform high level systems impact analysis for new business initiatives
Perform Requirement/ Functional Detailed analysis to deliver End-to-End Solutions in collaboration with multiple business, engineering and cross functional teams
Ensure proper requirement traceability and delivery during development and Integration Testing
Provide solution hand-off and training for the new features to Operations and Production Support teams

Preferred Qualifications
Excellent problem-solving and analytical skills
Strong written and verbal communication skills as well as strong organizational skills.
Ability to juggle and complete multiple tasks
Excellent leadership and influencing skills
Proficient at managing multiple global efforts simultaneously
Able to fit in well with a team, understand capabilities and priorities
Self-motivated and pro-active with demonstrated creative and critical thinking capabilities
Engineering/ Technical background preferred
Experience working with vendors and contractors

Minimum Qualifications
8 years experience in business process definition, requirement definition, solution architecture
8 years business analysis experience working with large scale enterprise solutions
8 years experience in software development methodologies (including agile and traditional waterfall)
8 years experience in working in a cross functional time-zone distributed team environment
5 years experience in customer facing apps, UI mockup design, Java, SOA, J2EE, Object Oriented Programming and Oracle.
Bachelor's degree in Computer Science, Engineering, or a related technical field.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

View company profile