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Apple

Pricing Operations Automation Lead

New York City, NY$144,600 – $263,800Posted 27 days ago

Apply on company site View full job

Apple's Services provide customers around the world with access to an incredible collection of content across apps, music, games, fitness, movies, TV, news, books, cloud storage, and more. Behind every price customers see is a Pricing Operations team that brings those decisions to life with exceptional precision, at a truly global scale.

We're looking for a self-directed builder who is equal parts operator and technologist, someone ready to reimagine how pricing initiatives come to life, end-to-end.

As the first person in this role, you'll define the function from the ground up: prototyping and building solutions yourself, partnering with Engineering to scale them, and embedding AI and automation into the core of how the team operates. Underpinning it all is a best-in-class validation framework that enables accurate, confident pricing changes deployed globally at scale.

You bring a rare combination: the intellectual curiosity to develop deep fluency in complex operational processes, the technical range to build hands-on, the credibility to partner with Engineering as a peer, and the rigor to champion accuracy at every step. If you're energized by fundamentally transforming how work gets done, this role is for you.

Description

You will play a defining role in how Apple Services brings pricing to life across the App Store, Apple Music, iCloud+, Apple TV+, Apple Arcade, Apple News+, Apple Creator Studio, and more. Embedded within the Pricing Operations team, you'll work cross-functionally with Pricing Engineering, Pricing Product, and Tax Product to deliver solutions that operate at Apple's scale.","responsibilities":"Reimagine the end-to-end pricing implementation lifecycle and design the next generation of intelligent workflows

Pioneer how AI and automation can elevate pricing operations, then prototype, test, and pilot solutions that bring those ideas to life

Partner with Engineering to build and scale tools that make implementing pricing initiatives faster, simpler, and more powerful

Design a best-in-class validation framework that lets us move quickly while staying accurate at scale

Bring the Pricing Operations perspective to the table early, and clearly communicate vision, progress, and outcomes to stakeholders and senior leaders

Translate operational needs into clear requirements, and build the case for new solutions grounded in clear impact and ROI

Preferred Qualifications

5+ years of experience in Process / Business transformation, preferably within Finance, Pricing or Revenue operations, or in a consultancy firm specialized in process transformation

Advanced skills in data and automation tools, and avid explorer of AI applications to business processes

Experience documenting current-state processes and pain points to design future-state solutions, and influencing solution design early so operational needs are embedded in engineering roadmaps

Outstanding ability to ensure broad stakeholder alignment and clarity at every stage in a project

Familiarity with global commerce complexities and the operational realities of running them at scale

Minimum Qualifications

5+ years of experience driving process transformation, operations, or building solutions in a business context

Hands-on experience applying AI, Generative AI, or intelligent automation to fundamentally transform workflows

Demonstrated ability to prototype and build solutions independently, and to partner with Engineering to scale them

Able to translate ambiguous problems into clear requirements that bridge operations and engineering teams

Experience designing validation, QA, or control processes where the cost of error is high and accuracy is non-negotiable

Comfortable operating in undefined territory: learning complex processes quickly, creating structure where none exists

Outstanding problem-solving skills and exceptional attention to detail

Track record of building strong working relationships and collaborating across teams

Bachelor's degree in a quantitative / technical field

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $144,600 and $263,800, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology

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