2,655 jobs for "Director, Physicist/Scientist - Lasers"

Senior Director Professional Services

At Cornerstone OnDemand - Heredia

Posted on Oct 22

View job Apply on company site

Client Solutions Director

At Robert Half - NY MIDTOWN NEW YORK

Posted on Oct 21

View job Apply on company site

Global Strategic Partnership Director

At Aptiv - Troy

Posted on Oct 21

View job Apply on company site

Director, Analytics Engineering

At Oscar Health - New York

Posted on Oct 21

View job Apply on company site

Safety Director (ON-SITE)

At Broadridge - Edgewood

Posted on Oct 21

View job Apply on company site

Director, Strategy & Growth

At Broadridge - New York

Posted on Oct 21

View job Apply on company site

Cyber Security Strategy Executive Director

At DTCC - Jersey City

Posted on Oct 21

View job Apply on company site

Center Director

At KinderCare Learning Companies - Sparks

Posted on Oct 21

View job Apply on company site

Before and After School Site Director at Kelly Elementary

At KinderCare Learning Companies - Portland

Posted on Oct 21

View job Apply on company site

Assistant Director at Skyrise School of Bent Tree

At KinderCare Learning Companies - Dallas

Posted on Oct 21

View job Apply on company site

Assistant Director

At KinderCare Learning Companies - Baton Rouge

Posted on Oct 21

View job Apply on company site

Assistant Director at Skyrise School of Castleton

At KinderCare Learning Companies - Indianapolis

Posted on Oct 21

View job Apply on company site

Director, Media Strategy & Performance

At CSL - King of Prussia

Posted on Oct 20

View job Apply on company site

Director of Domain Sales Engineering

At Insight Global - Atlanta

Posted on Oct 20

View job Apply on company site

Director, Operations Engineering

At Flex - Austin

Posted on Oct 20

View job Apply on company site

Associate Director, Trial Delivery Team Lead

At Genmab - Princeton · Copenhagen

Posted on Oct 20

View job Apply on company site

Assistant Director at Grimes KinderCare

At KinderCare Learning Companies - Grimes

Posted on Oct 20

View job Apply on company site

Site Director at Mackintosh Academy Boulder

At KinderCare Learning Companies - Boulder

Posted on Oct 20

View job Apply on company site

Portfolio Management Director

At DTCC - Jersey City

Posted on Oct 20

View job Apply on company site

Associate Director, Oracle EPM Domain Expert

At DTCC - Tampa · Jersey City

Posted on Oct 20

View job Apply on company site

Cornerstone OnDemand

Senior Director Professional Services

Heredia, Costa RicaPosted 19 days ago

Apply on company site View full job

The opportunity

Cornerstone is seeking a Costa Rica-based Senior Director to lead Professional Services across the Americas and build Costa Rica into a strategic delivery hub within our global Services organization. This leader will own regional performance across Services Sales and Delivery while establishing the local team, leadership structure, operating model, and culture required to scale customer value.

This is a builder-operator role with full accountability for the existing Americas Services business and the creation of new capacity in Costa Rica. The leader must strengthen today's operation while transforming how we sell, staff, govern, and deliver services-without compromising customer commitments, commercial performance, delivery quality, or team engagement.

What you will own

• Lead the Americas Services business. Set regional priorities and operating plans across Services Sales and Delivery, with accountability for bookings, pipeline conversion, revenue, margin, utilization, capacity, delivery predictability, customer experience, and talent.
• Build and scale the Costa Rica organization. Create the workforce plan, organization design, leadership structure, recruiting and onboarding approach, operating rhythms, and culture needed to establish a high-performing Professional Services team in Costa Rica.
• Operate one integrated regional model. Define how Costa Rica and the broader Americas organization work together across pursuit support, scoping, solution design, staffing, delivery, knowledge management, governance, and escalations.
• Improve customer outcomes and time-to-value. Raise the standard for implementation planning, executive sponsorship, risk management, customer communication, adoption, and value realization. Ensure teams manage to business outcomes-not simply project completion.
• Strengthen commercial discipline. Partner with Sales and Customer Success to improve services attach, scope quality, estimation, pricing, contracting, expansion identification, and the conversion of bookings into predictable revenue and successful delivery.
• Build a scalable delivery ecosystem. Integrate regional teams, global Centers of Excellence, and delivery partners through clear roles, quality standards, capacity plans, handoffs, and accountability. Use partners strategically while protecting the customer experience and Cornerstone's delivery standards.
• Modernize delivery with AI and automation. Apply AI, digital workflows, reusable assets, and knowledge management to increase consultant leverage, implementation speed, consistency, quality, and operational efficiency.
• Develop leaders and a high-performance culture. Coach managers, build succession and critical capabilities, attract and retain strong talent, and create an inclusive culture grounded in customer ownership, accountability, learning, and collaboration.
• Lead through change. Provide clarity, transparency, and stability as the organization evolves. Make thoughtful tradeoffs, address performance directly, and maintain momentum across a geographically distributed team.
• Represent Services with customers and executives. Build credibility with senior customer stakeholders, lead critical engagements and escalations, and influence cross-functional decisions across Sales, Customer Success, Support, Product, Partners, Finance, and People teams.

What success looks like in the first 12 months

• A clear Costa Rica strategy, organization design, leadership structure, workforce plan, and phased build roadmap are approved and underway.
• The Costa Rica team is recruiting, onboarding, and ramping against plan, with defined capability, quality, productivity, and engagement measures.
• The established Americas organization has clear priorities, stronger leadership routines, and stable customer and business performance through the transition.
• Services Sales and Delivery operate with improved scoping, forecasting, capacity planning, handoffs, and accountability for customer outcomes.
• Regional dashboards and operating reviews provide reliable visibility into bookings, revenue, margin, utilization, backlog, delivery health, customer risk, quality, and talent.
• Customers experience more predictable implementations, faster time-to-value, clearer executive engagement, and fewer avoidable escalations.
• AI-enabled workflows and reusable delivery assets demonstrate measurable gains in speed, consultant productivity, consistency, or quality.
• A stronger leadership bench and connected regional culture are taking hold across Costa Rica and the broader Americas team.

What you bring

• Services leadership at scale. Substantial leadership experience in enterprise software, SaaS, cloud, or technology-enabled Professional Services, including ownership of a regional or comparably complex delivery business.
• Builder and transformation experience. A track record of establishing a new delivery location, scaling a regional capability, or materially transforming a Services organization while maintaining active customer and financial commitments.
• Commercial and operational fluency. Strong command of bookings, pipeline, revenue, margin, utilization, capacity, backlog, forecasting, quality, and customer experience-and the ability to convert data into timely action.
• Customer-outcome orientation. Demonstrated success improving implementation predictability, time-to-value, adoption, executive alignment, and customer outcomes in complex enterprise environments.
• Organizational leadership. Experience leading distributed, multicultural teams; building capable leaders; managing organizational change; and creating accountability across locations and functions.
• Cross-functional influence. The credibility and judgment to align senior stakeholders across Sales, Customer Success, Support, Product, Partners, Finance, and People teams without relying solely on formal authority.
• Partner ecosystem experience. Experience using systems integrators or delivery partners to extend capacity and capability, with disciplined governance for quality, economics, enablement, and customer experience.
• Digital and AI mindset. Practical experience applying AI, automation, knowledge management, or digital delivery methods to improve Services productivity and customer value.
• Executive presence. Strong communication, decision-making, and customer leadership skills, including the ability to navigate high-stakes engagements and ambiguity with clarity and composure.
Location and travel

This role must be based in Costa Rica and will play a visible role in building Cornerstone's local organization and culture. The position requires the flexibility to work across Americas time zones and travel periodically for customer, team, and leadership engagements.

About Cornerstone OnDemand

Size: 1,001 - 5,000 employees
Industry: Technology

View company profile